Call Amtrak Customer Service

Welcome to our guide dedicated to assisting individuals in need of Call Amtrak Customer Service. Let’s navigate through the various contact options and ensure your call amtrak customer service experience is seamless and satisfactory.


Helpful Phone Numbers and Links

Reservations & Customer Service · 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590 · International Visitors · 1-215-856-7924 · Group Travel Requests · 1-800-872-

Contact Us

Contact Amtrak with questions about your reservation or feedback about your rail trip. Just share your your contact information and we’ll be in touch.



How do I talk to a live person on Amtrak?

Reservations & Customer Service
  1. 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590.
  2. International Visitors. 1-215-856-7924.
  3. Group Travel Requests. 1-800-872-1477.

How do I contact Amtrak customer service for a refund? or Amtrak Mobile App: Most tickets purchased online can be canceled and refunded online. Phone: Refunds may be processed by calling 1-800-USA-RAIL (1-800-872-7245).

Where does the Amtrak go from NYC?

Amtrak’s Northeastern hub connects passengers not only to major cities in New York and to the surrounding states of New Jersey, Connecticut, Pennsylvania and Massachusetts, but from coast-to-coast as well. Popular destinations from New York by train also include Florida, Chicago, and Washington, DC.

What is the phone number for Amtrak employee pass?

Amtrak employees/retirees, update your information through the Amtrak Benefits Service Center, 800-481-4887.

Customer service representatives to return to Marshall Amtrak

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