Welcome to our guide dedicated to assisting individuals in need of Casper Customer Service. Let’s navigate through the various contact options and ensure your casper customer service experience is seamless and satisfactory.
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Casper Return Center
You can return your Casper item and get a full refund within 30 days of delivery or within 30 days of an in-store purchase, provided the merchandise is unused,
What is the phone number for Casper CX?
Can you get a refund on Casper?
What is Casper support?
This platform provides a structured and efficient solution for addressing questions and facilitating collaboration within the Casper community.
What is the phone number for Casper Sleep headquarters?
Who is a Casper trade customer?
Customers who purchased their Mattresses through Casper’s trade program and use those Mattresses for commercial purposes (for example, in a hotel or store) are “Trade Customers.” All Casper warranties, including any implied warranties, are valid only for the period of time the Mattress is owned by the original purchaser of the Mattress.
What services does Casper offer?
At no cost to purchaser, Casper will assist purchaser to arrange for the repair or replacement of any defective part through the customer service team of the manufacturer of the Adjustable Base, who will provide technical and onsite support, and any related labor.
What is Casper’s return policy?
See our expert tips for getting there faster. Returning any other product? You can return your Casper item and get a full refund within 30 days of delivery or within 30 days of an in-store purchase, provided the merchandise is unused, and in its original packaging and condition. Read more about our Return Policy.
Does Casper have a warranty?
This limited Adjustable Base Warranty will be governed by the laws of the State of New York. Your new Casper furniture is covered by a 2 year limited warranty (the “Furniture Warranty”). This limited Furniture Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
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Warranty | Casper
- A. Products Covered by This Limited Mattress Warranty
- B. Who This Mattress Warranty Extends to
- C. Casper’s Limited Mattress Warranty and Responsibilities
- D. What This Limited Mattress Warranty Covers
- E. Your Responsibilities
- F. Disclaimer, Limitation on Liability
- G. Arbitration
- A. Products Covered by This Limited Sheets Warranty
- B. Who This Sheets Warranty Extends to
- C. Casper’s Limited Sheets Warranty and Responsibilities
Casper warrants the Sheets in its original packaging sold to you against defects in material and workmanship set forth below (“Defects”) for a period of 1 year from the time your Sheets are purchased by you, when the Sheets are used normally for their intended purposes in the home.