Welcome to our guide dedicated to assisting individuals in need of Balsam Hill Customer Service. Let’s navigate through the various contact options and ensure your balsam hill customer service experience is seamless and satisfactory.
Contact Information & Customer Support
https://www.balsamhill.com/contact-us#:~:text=Call%20us%20at%20our%20toll,888%2D552%2D2572).
Call us at our toll-free number: 888-55-BALSAM (888-552-2572).
Customer Service Information
https://www.balsamhill.com/help-customer-service
Streamline your customer service experience with Balsam Hill. Explore FAQs, shipping details, returns, and more on this page.
FAQ
Does Balsam Hill have lifetime warranty?
The Balsam Hill™ Three-Year Limited Light Warranty applies to all non-clearance trees and foliage. Most lighting questions and problems can be resolved by referring to our helpful Assembly, Use, and Care Instructions which is included with your tree and can be accessed online.
How long is the warranty on a Balsam Hill Christmas tree?
Balsam Hill® Three-Year Limited Warranty Coverage for Artificial Christmas Trees. Balsam Hill is pleased to offer a limited three-year product warranty on regular and sale-priced artificial Christmas trees.
Are Balsam Hill trees returnable?
Return (Non-perishable): Once the item has been shipped back to us, we will process your refund less any applicable shipping label fees. For your convenience, we provide pre-paid return shipping labels for a fee of $25 per tree box and $10 per box for all other products.
How long do Balsam Hill lights last?
We use premium commercial-grade lights that stay lit even if one bulb burns out or is removed. Our incandescent-lit trees shine bright for approximately 3,000+ hours.
