Citibike Customer Service

Welcome to our guide dedicated to assisting individuals in need of Citibike Customer Service. Let’s navigate through the various contact options and ensure your citibike customer service experience is seamless and satisfactory.

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Contact Info for Citi Bike Departments

https://citibikenyc.com/contact#:~:text=Contact%20Citi%20Bike,support%20form%2C%20supported%20by%20Lyft.

Citi Bike Help

https://help.citibikenyc.com/hc/en-us

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FAQ

How do I get a refund from Citi Bike?

Payment Issues or Refunds

If you see an overcharge, unknown charges, or don’t receive a refund, you can contact customer service via phone or form. You can also request a refund through Citi Bike customer support.

How do I contact Citi Bike Miami help desk?

If you still would like to call us, we can be reached at (305) 532-9494 during limited hours.

How to get Citi Bike without paying?

Q: What’s included in the 30 day free trial? A: By signing up for a free trial, you will have 30 days of access to the Citi Bike program. All trips on pedal bikes up to 45 minutes and ebikes are included at no charge. Trips longer than 45 minutes will incur an extra $0.15 per additional minute.

What do I do if my Citi Bike is stolen?

If your bike gets lost, goes missing, or gets stolen, please contact Citi Bike customer service or call 1 (855) 245-3311, now supported by Lyft. We encourage you to file a police report in the event that a bike has been forcibly taken or stolen.

How do I contact Citi Bike?

Search our Help Center to find the answers to your questions. If you’re still having trouble, contact Citi Bike customer service at 1-855-BIKE-311 or via support form, supported by Lyft. Please direct all media inquiries and requests to [email protected]. If you’d like to advertise on Citi Bike stations, please email [email protected].

How do I report a citi bike accident?

You can report Citi Bike crashes through their customer service phone number or form. Citi Bike advises you to call 911 if you suffer an injury on a Citi Bike, and then within 24 hours of the accident, they request you report the incident to Citi Bike customer service.

How do I get a refund from Citi Bike?

If you see an overcharge, unknown charges, or don’t receive a refund, you can contact customer service via phone or form. You can also request a refund through Citi Bike customer support. Next time you have a problem with the Citi Bike app by Lyft or one of their bikes, don’t hesitate to reach out to them through phone or form.

Are Citi Bikes safe?

Safety incidents can also include assaults or theft that occur on a Citi Bike or a Citi Bike docking location. Citi Bike is not held responsible for these safety issues but care about the safety and security of their riders and want to create a safe experience. Of course, Citi Bike needs to keep track of all their bikes.

Contact Info for Citi Bike Departments | Citi Bike NYC

https://citibikenyc.com/contact

Contact Citi Bike Search our Help Center to find the answers to your questions. If you’re still having trouble, contact Citi Bike customer service at 1-855-BIKE-311 or via support form, supported by Lyft. Contact Us Media Inquiries Please direct all media inquiries and …

Contact Info for Citi Bike Departments | Citi Bike NYC

https://ride.citibikenyc.com/contact

Contact Citi Bike We look forward to hearing from you! Customer Service Search our Help Center to find the answers to your questions. If you’re still having trouble, contact Citi

Woman in #Citibike video has receipts for #bike, #lawyer says

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