Zelle Customer Service

Welcome to our guide dedicated to assisting individuals in need of Zelle Customer Service. Let’s navigate through the various contact options and ensure your zelle customer service experience is seamless and satisfactory.

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When trying to enroll with Zelle®, I received a message saying that I was already enrolled. Why?

https://www.zellepay.com/faq/when-trying-enroll-zelle-i-received-message-saying-i-was-already-enrolled-why#:~:text=If%20you%20aren’t%20sure,receiving%20money%20with%20Zelle%C2%AE.

Contact Us

https://www.zellepay.com/contact-us

Contact us for assistance with app enrollment, payment related questions or other issues while using the Zelle® app.

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FAQ

Does Zelle have 24 7 customer service?

If you need immediate assistance, call us at 1-844-428-8542. We are open from 10am to 10pm ET, seven days a week excluding New Year’s Day, Independence Day, Thanksgiving, and Christmas.

Will Zelle refund money if scammed?

Zelle explicitly states that they “are unable to assist with getting your money back.” However, reporting the scam will help them identify future scams and alert Zelle about the scam user. Use this online form to report the scam, and include as much information as possible.

Can a Zelle transaction be Cancelled?

Can I cancel a payment? You can only cancel a payment if the recipient hasn’t yet enrolled with Zelle®. You can go to your activity page within the Zelle® experience, either within your mobile banking app or the Zelle® app, choose the payment you want to cancel, and then select “Cancel This Payment.”

What is the phone number for Zelle hold?

If the payment status is completed, then the money is already in the recipient’s bank account. If you aren’t sure of the status of your payment, contact Zelle® customer support at 844-428-8542.

Contact Us | Zelle

https://www.zellepay.com/contact-us

Contact Us How can we help? Select from the options below, and we’ll point you in the right direction. Contact us for assistance with app enrollment, payment related questions or other issues while using the Zelle® app. CONTACT SUPPORT

Contact Zelle Consumer Support | Zelle

https://www.zellepay.com/support/contact-support

If you need immediate assistance, call us at 1-844-428-8542. We are open from 10am to 10pm ET, seven days a week excluding New Year’s Day, Independence Day, Thanksgiving, and Christmas. Please use the below fields to provide the requested information so that we may best assist you.

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