Zales Customer Service

Welcome to our guide dedicated to assisting individuals in need of Zales Customer Service. Let’s navigate through the various contact options and ensure your zales customer service experience is seamless and satisfactory.

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Contact Us Success

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You can contact us by calling 1‐800‐311‐5393. Our Guest Services Contact Center hours are Monday through Friday, 9:00 AM–10:00 PM ET, Saturday, 10:00 AM–10:00 PM ET. and Sunday, 12:00 AM–9:00 PM ET.

Contact us

https://www.zales.com/contact-us

Contact Zales ; WhatsApp · Chat Now Chatea Ahora ; Chat With Support · Chat Now ; Chat With A Jewelry Expert · Chat Now ; Text Us · Text (855) 915-4139.

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FAQ

How do I pay my Zales bill over the phone?

How to Pay Your Zales Credit Card. Online: Log in to your online account or use the EasyPay feature in order to pay your bill. Over the phone: Call (800) 695-0434 to make a payment over the phone.

Should you buy a ring from Zales?

Being so prominent in the USA with over 700 stores across 50 states, Zales would be a good choice to purchase a diamond engagement ring. However, the truth is far from this. Zales does not go the extra mile to merit being considered a great quality jewelry store, so you should avoid purchasing anything from them.

Can you barter at Zales?

No, Zales’ sales staff will not have the authority to haggle on prices. It is incredibly rare for a chain store to be receptive to haggling or negotiation.

Is Zales credit card hard to get?

Yes, the Zales Credit Card does a hard pull. You will need a credit score of at least 640 to get it. This means that your credit score must be at least fair, for higher chances of approval. A hard pull usually causes an applicant’s credit score to drop by a few points.

Customer Service | Zales

https://www.zales.com/customer-service

Get expert help from Zales’ customer care services. Learn about all the services available to you as a Zales customer. Contact us today.

Contact us | Zales

https://www.zales.com/contact-us

Contact Zales. WhatsApp. Let our Jewelry Experts help you find the perfect jewelry look for yourself—or someone you love. Chat in English or Spanish. Chat Now Chatea Ahora. Chat With Support. From warranties to orders, Customer Support can answer all your questions.

Why you shouldn’t buy jewelry from Kay or Zales

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