Timberland Customer Service

Welcome to our guide dedicated to assisting individuals in need of Timberland Customer Service. Let’s navigate through the various contact options and ensure your timberland customer service experience is seamless and satisfactory.

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Terms and Conditions

https://www.timberland.com/en-us/legal/terms-of-use#:~:text=Contact%20Us,at%20TBLCustomerSupport%40vfc.com.

Contact Us If you have questions regarding these SMS Terms and Conditions, please contact Customer Service at +1-888-802-9947 or email us at [email protected].

Contact Us

https://www.timberland.com/en-us/contact-us

Contact a Timberland customer service representative today! And shop Timberland.com for our entire collection of footwear, clothing & accessories.

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FAQ

Does Timberland have a lifetime warranty?

Timberland products (the “Product(s)”) are warranted to be free of defects in material and workmanship for 12 months from the original date of purchase.

Can I return Timberland?

You may return merchandise purchased online for size, fit or style reasons within 60 days of shipment of your order, provided it has not been damaged, washed, altered or worn. Returning your Timberland.com merchandise is free and easy to do – we provide a pre-paid shipping label for FREE returns.

Can you return old Timberland boots?

You can visit any Timberland store to process a return, provided the item has not been worn, washed, altered, or damaged. If you are unable to visit a Timberland store or would like to inquire about returns at your local Timberland store, please use our store locator and contact the store directly for assistance.

How long do you have to return Timberland boots?

Returning an item to us is quick, easy and free. If for any reason you are not happy with a product you’ve purchased, you can return it to us within 30 days for a refund.

How do I return a timberland order?

Visit any Timberland store to process your return. If you visited or called a Timberland store near you and either made a purchase in store or a store associate helped place an order for inventory that wasn’t available at that store (excludes Timberland.com orders), please follow these instructions.

Does timberland have a warranty?

Timberland reserves the right to reject warranty claims from purchasers for Products purchased from unauthorized sellers, including unauthorized Internet sites. This warranty does not apply to the effects of normal wear and tear, nor does it apply to Products that have been damaged by misuse, neglect, accident modification or unauthorized repair.

How do I Reset my timberland account password?

My Timberland Account: To reset your password, please use the link provided on the My Account login page. You can navigate through your account to view order history, add to your wish list, change your password or add/remove payment methods. Promotions & Discounts: If the item you purchase is on sale, you will see the discount applied in your cart.

When is timberland customer care suspended?

The Timberland Customer Care Team is here to help and ready to take your call. The service is suspended on December 25th and 26th and January 1st. Note: calls that are not made by a local fixed line may be subject to costs.

Contact Us | Timberland US

https://www.timberland.com/en-us/contact-us

1-920-545-5123 M-F: 7AM – 6PM CST Sat: 8:30AM – 5PM CST Sun: Closed Call 1-888-802-9947 M-F: 7AM – 6PM CST Sat/Sun: Closed Send us an email Customer Service Order Processing: If you are having trouble placing your order, please check your billing …

    Contact Us | Timberland US

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