Welcome to our guide dedicated to assisting individuals in need of Thule Customer Service. Let’s navigate through the various contact options and ensure your thule customer service experience is seamless and satisfactory.
Where can I buy spare parts and keys?
https://help.thule.com/s/article/Where-can-I-buy-spare-parts-en-us?language=en_US#:~:text=If%20you%20have%20questions%2C%20please,using%20the%20Contact%20Us%20Form.
Contact Support
https://help.thule.com/s/contactsupport?language=en_US
We’d love to hear from you. Whether you have a question about a product or just want to talk about Thule, we’re listening and ready to help.
FAQ
How do I contact Thule?
How long is the Thule warranty?
| Warranty by Product Category | Warranty period |
|---|---|
| Thule Camera Bags & Cases | Limited Lifetime |
| Thule Multisport Trailers | Limited Lifetime |
| Thule Bike Trailers | Limited Lifetime |
| Thule Child Bike Seats | 5 Years |
How do I file a warranty claim with Thule?
Is Thule still in business?
How do I contact Thule customer service?
If you have questions, please contact the Thule Customer Service department. Customer Service can be reached at 800-238-2388 Monday through Friday, 8:30am – 5:30pm Eastern Standard Time. You can reach Thule by email using the Contact Us Form.
Where can I buy Thule products?
Thule products can either be purchased directly through Thule.com, or from your local authorized retailer.
Does Thule Group store my personal data?
Data storage – Yes, I accept that Thule Group processes my personal data to facilitate warranty claims and sending product safety notices. For more information about your rights, see our Need Answers Fast? Find what you need here. I’ve lost my keys.
What are my rights under the Thule guarantee?
The Thule Guarantee gives you specific legal rights. It does not affect any statutory rights that you have as a purchaser of a defective product. Repair the item falling under the terms of the Thule Guarantee
What can we help you with? – Thule
https://www.thule.com/en-us/thule-support/contact-us
Orders and Shipping I’ve lost my keys. Where can I buy new ones? Where can I buy Thule products? I would like to purchase the ‘One Key’ system. Can I choose a specific key number? Where can I buy spare parts and keys? How does shipping for oversized items …
We’d love to hear from you – Thule
https://www.thule.com/en-us/help-center/faq
· Phone Support: (800) 238-2388
