Securus Customer Service

Welcome to our guide dedicated to assisting individuals in need of Securus Customer Service. Let’s navigate through the various contact options and ensure your securus customer service experience is seamless and satisfactory.

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AutoPay™ And TextPay™

https://securustech.net/autopay-and-textpay/index.html#:~:text=AdvanceConnect%20account%20information%20can%20be,a%20refund%20on%20an%20account.

Contact Us

https://securustech.net/contact-us/index.html

EMAIL A QUESTION. 24×7 365 days a year. Email a question to our Customer Care team Securus Correctional Billing Services PO Box 650757

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FAQ

How do I talk to a live person at Securus?

Calling Securus at 1-800-844-6591 or +1 972-734-1111. Visiting the Securus website at www.securustech.net. Using the Securus App.

How do I put money on my phone for Securus?

Securus offers a number of convenient funding methods to meet your needs.
  1. Credit / Debit Card Online or By Phone. Payment types accepted Online or By Phone.
  2. Western Union. Cash. Credit/Debit Card. …
  3. MoneyGram. Go to a MoneyGram location and complete the Express Blue Form (see example below) with the following information:

Why is Securus blocked?

If you have exceeded your account spending limit with Securus, calls to your line may be blocked. If you believe this is the case, please contact us at 972-734-1111.

What is Securus Correctional Billing?

A Securus® Debit account is owned by the incarcerated individual and used to pay for Securus services offered at their facility. This is NOT a commissary account. This may include services such as phone calls, eMessaging stamps, tablet media (games, music, and movies) as well as Video Connect sessions.

How do I contact Securus Tech?

Please select a topic below if you are with a public safety, law enforcement or corrections agency, investment firm, or other agency. If you are a family member or friend of an incarcerated individual and are in search of Customer Care, please visit www.securustech.net/contact-us . Choose One Option (required)

How do I contact Securus Correctional billing services?

THANK YOU for contacting Securus Correctional Billing Services. We apologize for the inconvenience, but our Customer Care Live Chat is currently offline. Please feel free to use our FAQs and our Submit a Question functions during our down time. For automated account information, please log in to Securus Online or call 800-844-6591.

What is Securus news?

Securus News SECURUS TECHNOLOGIES DISCONTINUES OUTBOUND VOICEMAIL SERVICE CRITICIZED AS TOO COSTLY SECURUS TECHNOLOGIES CALLS FOR A MORE SERIOUS, THOUGHTFUL AND DATA-DRIVEN APPROACH TO MAKING CORRECTIONAL TELECOMMUNICATIONS MORE AFFORDABLE

What is a Securus debit account?

Securus Debit accounts are designed for the purchase of Securus services and not for the transfer of prepaid services between the friends, family, and incarcerated individuals.

Contact Us – Securus Technologies

https://securustech.net/contact-us/index.html

Contact Securus Technolgies through email, phone or mail. Solutions. Phone Products. … Email a question to our Customer Care team. PRESS INQUIRIES. Press inquiries for media. By Mail … Securus Contact Center PO Box 1109 Dallas, Texas 75001 CHECK …

Securus Help Center – Securus Technologies

https://securushelp.com/

Securus Help Center – Securus Technologies. Article Topics. Text Connect (6) Can I text an incarcerated individual? How do I block a text message from an inmate? How do I …

How to Set Up a Securus Account

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