Sallie Mae Customer Service

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Welcome to our guide dedicated to assisting individuals in need of Sallie Mae Customer Service. Let’s navigate through the various contact options and ensure your sallie mae customer service experience is seamless and satisfactory.

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Office of the Customer Advocate

https://www.salliemae.com/about/leadership/advocate/#:~:text=Calling%20us%20at%20855%2D342,Faxing%20to%20855%2D826%2D1069

Contact Us

https://www.salliemae.com/contact-us/

CDs, Money Market, and High-Yield Savings Accounts ; Phone. 877-346-2756. Monday–Friday: 9 a.m. to 6 p.m. ET. ; SmartyPig Accounts ; Phone. 877-751-6884. Monday–

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FAQ

Is Sallie Mae 24 hour customer service?

How to contact Sallie Mae. New applicants: Contact Sallie Mae customer service at 855-756-5626… Existing customers: Call 800-472-5543 from 8 a.m. to 8 p.m. EST Monday through Friday. No weekend service is available.

Are Sallie Mae student loans being forgiven?

While Sallie Mae loans don’t qualify for student loan forgiveness, there are steps you can take to avoid falling into delinquency (when you’ve failed to pay some or all of your monthly payment) and default (when you’ve failed to repay your loan and the entire current balance becomes due) with your student loans.

What happens if I can’t pay my Sallie Mae?

Once your student loan is in default, the entire Current Balance becomes due, not just the missed monthly payments. Your default may be reported to the consumer reporting agencies, where it can stay on your credit report for up to seven years.

Is there a way to lower Sallie Mae payments?

If you want to pay less interest with Sallie Mae, you can sign up for automatic payments. Like other lenders, Sallie Mae offers a 0.25% interest rate discount when you set up autopay. But if you want to save more on interest, the only option is to refinance your loans with another lender.

Contact Us | Sallie Mae

https://www.salliemae.com/contact-us/

Chat with an agent. Monday–Friday: 8 a.m. to 8 p.m. ET. Phone. 800-472-5543. International: 877-416-0012. Monday–Friday: 8 a.m. to 8 p.m. ET.

Help – Sallie Mae Bank

https://banking.salliemae.com/Help.aspx?pageID=F2C86388-AD0F-4ba3-B0CD-7873BECC6A95

If you have any questions or need additional assistance, please contact Customer Support at 877-346-2756. Our normal business hours are 9 a.m. to 6 p.m. ET Monday through Friday.

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