Ruger Customer Service

Welcome to our guide dedicated to assisting individuals in need of Ruger Customer Service. Let’s navigate through the various contact options and ensure your ruger customer service experience is seamless and satisfactory.

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Customer Service

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Contact Customer Service

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You may call our Recall Call Center at 1-800-784-3701 to speak with a customer service representative. Our call center is available Monday through Friday

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FAQ

Is Ruger customer service closed?

You may call our Recall Call Center at 1-800-784-3701 to speak with a customer service representative. Our call center is available Monday through Friday between 9:00 a.m. and 8:00 p.m ET.

Why are all Ruger guns out of stock?

An unprecedented run on guns — partly due to Covid-19 — is so strong, that Sturm Ruger and Company can’t produce them fast enough, again partly due to Covid-19. “The incredible surge in demand outstripped our production capacity, ” said CEO Christopher Killoy, in an earnings call on Thursday.

What is the return policy for Ruger?

You may also exchange items for another size or product. Please note that merchandise must be returned within 30 days of the order shipment date and must be in new condition.

Where is the Ruger factory located?

The company is based in Southport, Connecticut, and has three other manufacturing locations, in Prescott, Arizona; Mayodan, North Carolina; and here, in Newport, New Hampshire.

Does my Ruger ® firearm need service?

If you live outside of the United States and your Ruger ® firearm requires service, please contact the Ruger distributor (s) in your country.

Where can I buy Ruger firearm parts?

Some of the most popular Ruger firearm parts are available for purchase online at ShopRuger.com! Check out the store now to see if the part you’re looking for is available! Firearms parts that are not restricted to factory installation and are not found online can be ordered from either of our facilities, either by mail, telephone or fax.

How do I contact Ruger/Marlin customer service?

If your Marlin rifle has these two features, the Ruger/Marlin customer service department can help you. If your rifle does not have these features, please see the section on Pre-Ruger Manufactured Rifles. Contact Ruger/Marlin Customer Service by phone, mail or submit your question via our online web form.

Does Ruger charge labor?

Labor charge per firearm (does not include parts and shipping) Ruger will provide you with a detailed quotation of service fees based upon your request for service and the extent of service that Ruger agrees to provide. Note, additional charges may apply once the firearm is received and full evaluated.

Customer Service – Ruger Firearms

https://www.ruger.com/service/index.html

Contact Choose what works best for you. Contact us by phone, mail or submit your question via our online web form. For repairs, please contact us to receive RMA information prior to shipping your firearm. Customer Service – Newport, NH 411 Sunapee Street, Newport, …

Customer Service – Ruger Firearms

https://www.ruger.com/dataProcess/customerService/contactForm.php?cat=shopruger

We are happy to assist you with basic questions regarding things like routine maintenance, troubleshooting, etc. Please understand, however, we cannot provide detailed technical …

Ruger Customer Service vs. My OCD

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