Roomba Customer Service

Welcome to our guide dedicated to assisting individuals in need of Roomba Customer Service. Let’s navigate through the various contact options and ensure your roomba customer service experience is seamless and satisfactory.

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Contact iRobot Customer Care

https://homesupport.irobot.com/s/contact-support-info

Call to speak with an iRobot® Support Specialist 1-866-747-6268 ; Monday through Friday: 9:00am – 9:00pm EST ; Saturday & Sunday: 9:00am – 6:00pm EST ; Select

iRobot.com Live Chat

https://gethuman.com/chat/iRobot-com

The best phone number for iRobot.com is their 800-727-9077 customer service phone number, and you can get the details and use our free call-back service by

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FAQ

How do I contact Roomba customer service?

Support for iRobot® Select Subscribers

Select Membership Support – 1-800-677-1088 or log into Select Member Portal.

How many years will Roomba last?

Roomba lifespan facts and tips

A Roomba should last between two and five years. However, if you take care of it, using it regularly and replacing parts when necessary, your Roomba could last even longer. Some people say their Roombas have lasted almost a decade or more.

How long is Roomba under warranty?

What are the limitations of the Warranty?
Product Line Product Coverage
Roomba Robot Vaccums 1-year warranty
Brava Robot Mops 1-year warranty
Coding Robot 1-year warranty
iRobot Professional Robot 1-2 year warranty (varies by model)

Does Roomba have a lifetime warranty?

Roomba doesn’t have a lifetime warranty. However, Roomba vacuum robots have a one-year limited warranty on parts only.

How do I get the latest documentation for my Roomba 650?

To get the most updated documentation for your Roomba 650, click here to retrieve your iRobot User Guide and here for the Wi-Fi Setup Guide. To view and/or purchase replacement parts for your Roomba 650, you may reach out to us through our Parts and Accessories page.

How do I contact iRobot?

For iRobot partnerships and business development inquires, please contact: [email protected] For Supplier invoices and payments, please contact [email protected] For other addresses and directions, click here.

Does iRobot offer a warranty on a refurbished robot?

Allstate’s extended warranty only applies to refurbished robots purchased through eBay. iRobot offers Protect and Protect+, which can cover your robots beyond their manufacturer warranties (for up to three additional years, depending on the chosen plan).

Does regular maintenance with iRobot® accessories mean better cleaning?

Regular maintenance with iRobot® Accessories means better cleaning! Not sure which robot is right for you? Answer a few questions to find out! Oops! Looks like you have found a retired product that is no longer available for purchase. We are constantly learning and evolving our robot features.

Contact iRobot Customer Care

https://homesupport.irobot.com/s/contact-support-info

For expedited service, please have the following ready: Your robot charged and with you. Your robot’s Serial number. For warranty claims: Proof of purchase (receipt or invoice for purchase from an authorized retailer). USA and Canada. Call to speak with an iRobot® …

Ask a Question | iRobot – iRobot Customer Care

https://homesupport.irobot.com/s/contactsupport

Presales: Do you need assistance with placing an order? Select Presales for product comparisons, pricing questions, subscription information, or accessories. Aftersales: Do …

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