Quest Diagnostics Customer Service

Welcome to our guide dedicated to assisting individuals in need of Quest Diagnostics Customer Service. Let’s navigate through the various contact options and ensure your quest diagnostics customer service experience is seamless and satisfactory.

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Customer Service

https://www.questdiagnostics.com/contact-us/customer-service

Contact Customer Service ; Quest Diagnostics · 866-MYQUEST (866-697-8378). Email us: Billing · Locations/Appointments · Patient Service Centers ; Quest Diagnostics

Billing & insurance

https://www.questdiagnostics.com/patients/billing-insurance

Contact billing. Call us at 1.866.MYQUEST (1.866.697.8378), or send us an email to chat with a customer service rep.

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FAQ

How do I speak to a live person at Quest Diagnostics?

For times when our customers prefer to speak with a representative, we designed an Interactive Voice Response (IVR) system that provides easy-to-understand options for all inbound callers to our customer support line (which can be reached at 1.800. 877.7484).

How do I verify my identity on Quest Diagnostics?

10 Go to MyQuest.QuestDiagnostics.com and SIGN IN. 11 When prompted, click Verify Identity to start the identity verification process so that you can view your test results when they become available. 12 Read the Identity Verification information and then click Get Started.

Why can’t I see MyQuest lab results?

Sometimes incomplete or out-of-date demographic information gets sent with a lab test order. When this occurs, Quest Diagnostics can’t always match a lab test result to your Quest Account, and in such cases, we can’t send a lab test result to MyQuest.

How do I cancel MyQuest appointment?

If you are signed in, select View upcoming appointments, which opens the Appointments page in MyQuest, listing all of your upcoming appointments. Select the More Info (⋮) icon for the appropriate appointment and then select Modify or Cancel and follow the prompts.

Customer Service | Quest Diagnostics

https://www.questdiagnostics.com/contact-us/customer-service

Contact Customer Service. … Quest® is the brand name used for services offered by Quest Diagnostics Incorporated and its affiliated companies. Quest Diagnostics

Customer Support | Contact Us | Quest®

https://www.questhealth.com/customer-support.html

You have 60 days to cancel your purchase prior to sample collection at one of the Quest Diagnostics Patient Service Centers. There is a nonrefundable cancellation fee of $20, which includes the fee charged by PWN and Quest Diagnostics administrative fees. In some states, applicable taxes are nonrefundable as well.

Quest HealthConnect, a Quest Diagnostic Service

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