Puma Customer Service

Welcome to our guide dedicated to assisting individuals in need of Puma Customer Service. Let’s navigate through the various contact options and ensure your puma customer service experience is seamless and satisfactory.

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Contact Us

https://us.puma.com/us/en/help/contact-us

Support. FAQ & Contact Us · Store Locator · Delivery · Returns · Payment Options · Size Charts · Privacy Policy · Terms of Use · Terms of Purchase

PUMA

https://puma-au.zendesk.com/hc/en-us

For assistance in placing a new order for a different size or color, please contact our customer service at 1-888-565-PUMA (7862). Our representatives are

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FAQ

How do I contact Puma?

You may reach our customer care on 080-3535 3535/3737 3737 [9.00 Am to 7.00 Pm] all days. Few things to remember before you self-ship a product. – If a shipment is damaged or any item is missing, Puma Sports India Pvt Ltd will not be responsible for such damages/missing items.

Does Puma have online chat?

— In case of concerns on the delivered product, kindly reach out to our customer support team on 080-35353535 or [email protected] within 72 hours of delivery. Please note that we will not be able to address your claims in case this timeline is exceeded.

How do I initiate a refund on Puma?

Yes, all Puma products come with a warranty period of 90 days from the date of purchase.

How do I contact Puma?

Contact. HERZOGENAURACH. PUMA Headquarters. PUMA SE. PUMA WAY 1. 91074 Herzogenaurach, GERMANY. Phone: +49 – 9132 – 81 – 0. Fax: +49 – 9132 – 81 – 2246. [email protected].

Does Puma accept returns?

PUMA does not accept returns on gift cards, customized products and bodywear including face masks. Custom products are nonrefundable, except in the case of manufacturing or material defects in which case you may contact Customer Service via phone or email for assistance.

Where can I buy a puma gift card?

You can purchase a PUMA Gift Card at any PUMA store, an authorized retailer, or online here. Note: when buying online, you will be directed away from PUMA.com to complete your purchase. Do you ship internationally? We ship to the following locations outside of the United States:

Does Puma have a quantity limit?

Yes, most PUMA.com products have an order quantity limit of 6. Certain Select styles and higher priced items will have a quantity limit of 2. PUMA reserves the right to lower the order quantity limit based on item availability. What if I have a defective or damaged item?

Contact Us | PUMA

https://us.puma.com/us/en/help/contact-us

Need assistance? Email: [email protected] Phone Number: 1-888-565-PUMA (7862) 7AM – MIDNIGHT ET, 7 DAYS A WEEK

Returns and Exchanges | PUMA

https://us.puma.com/us/en/help/return-policy

  • Free Online Returns
  • Initiating Your Return
  • Refunds
  • Return Exceptions
  • Returns to Puma Retail Stores
  • Exchanges
  • Additional Notes
  • Looking to make a return online? You’re in the right place. Choose one of the instructions below to print your prepaid return label. For My Account Members: 1. Navigate to your My Account. 2. Log in using your My Account username and password. 3. Under Order History, select ‘view’. 4. Select the order that contains the item(s) you wish to return an…

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Puma Customer Service Experience

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