Peco Customer Service

Welcome to our guide dedicated to assisting individuals in need of Peco Customer Service. Let’s navigate through the various contact options and ensure your peco customer service experience is seamless and satisfactory.

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Customer Support FAQs

https://www.peco.com/MyAccount/CustomerSupport/Pages/CustomerSupportFAQs.aspx#:~:text=If%20you%20have%20a%20natural,visit%20peco.com%2Fcontactus.

1-800-494-4000

Contact Information

https://www.peco.com/MyAccount/CustomerSupport/Pages/ContactInformation.aspx

Emergency: 1-800-841-4141 · Online Form · Customer Service · Mailing Address · Other Programs & Services · Manage Your Account Online · Report an Outage · Call 811

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FAQ

How do I set up a new PECO service?

PECO customers can request service using one of these methods:
  1. Submit a request online using the Start, Stop, and Move features.
  2. Speak with a PECO Customer Service Representative at 1-800-494-4000. 1-800-494-4000.

What is the phone number for PECO bill pay?

Pay by Phone

Call us at 1-877-432-9384 to make a convenience payment with a credit card, debit card, or your bank account.

What is PECO deposit?

For residential service, the deposit requirement is based on previous payment history or Equifax credit rating. For commercial service, a deposit is required for first-time customers. The deposit requirement for previous or existing customers the deposit is based on prior payment history.

Does PECO have an email address?

Concerns? Write us at Energy@Work, Marketing Dept., 11th Floor, 2301 Market Street, Philadelphia, PA 19103, or e-mail us at [email protected].

Contact Us | PECO – An Exelon Company

https://www.peco.com/MyAccount/CustomerSupport/Pages/ContactUs.aspx

LEAVE THE AREA IMMEDIATELY and call PECO at (for any emergency) 1-800-841-4141 or (for gas only) 1-844-841-4151. Representatives are available 24 hours a day, 7 days a week.

Contact Information | PECO – An Exelon Company

https://www.peco.com/MyAccount/CustomerSupport/Pages/ContactInformation.aspx

Customer Service By Phone: 1-800-494-4000 Representatives are available 7 a.m. to 7 p.m., Monday through Friday. Best Times to Call. In Person: PECO Customer Solution Center. 2301 Market St. Philadelphia, PA 19103. Please note: As of March 13, 2020, PECO’s Customer Solution Center will be closed until further notice.

PECO Large Customer Service Event

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