Oncor Customer Service

Welcome to our guide dedicated to assisting individuals in need of Oncor Customer Service. Let’s navigate through the various contact options and ensure your oncor customer service experience is seamless and satisfactory.

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ONCOR FAQS

https://www.oncor.com/content/oncorwww/us/en/home/faqs.html#:~:text=You%20can%20also%20call%20us,to%20contactcenter%40oncor.com.

You can also call us at 888.313. 4747 or send an email to [email protected].

CONTACT US

https://www.oncor.com/us/en/home/contact-us.html

General Inquiries: 888.313.6862 · Power Outages: 888.313.4747 · Locate Underground Power Lines: 811 · FOLLOW ONCOR · DOWNLOAD · © 2019-2023 ONCOR ELECTRIC DELIVERY

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FAQ

How do I talk to a live person at Oncor?

For Outages
  1. For Outages.
  2. 888.313.4747.

Who owns Oncor Electric Delivery?

TXU Energy is the Retail Electric Provider (REP), Oncor is the Transmission and Distribution Utility (TDU), and Luminant is the wholesale electricity generation.

What is the difference between Oncor and TXU?

Serving more than 13 million Texans requires trusted partnerships on many levels.

CONTACT US – oncor-www

https://www.oncor.com/content/oncorwww/us/en/home/contact-us.html

As the largest energy provider in Texas serving more than 13 million customers, we take our commitment to you seriously. Count on Oncor for friendly, responsive customer service. General Inquiries/Service Requests. 888.313.6862 [email protected] (Monday-Friday, 8 a.m.-6 p.m. Central Time) For Outages. 888.313.4747

SERVICE ASSISTANCE – oncor-www

https://www.oncor.com/content/oncorwww/us/en/home.html

If you have signed up for My Oncor Alerts, text OUT to 66267 (ONCOR). To register for My Oncor Alerts, text REG to 66267. You will receive proactive power outage notifications and status updates all from your phone. (You can also select your contact preferences – email, text or voice alert). Learn more about My Oncor Alerts here. Report Power …

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