Mychart Customer Service

Welcome to our guide dedicated to assisting individuals in need of Mychart Customer Service. Let’s navigate through the various contact options and ensure your mychart customer service experience is seamless and satisfactory.

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NYC H+H MyChart

https://epicmychart.nychhc.org/MyChart/Authentication/Login?mode=stdfile&option=mchelp

Need MyChart technical support? Call our MyChart Help Line at 1-844-920-1227 for MyChart assistance. Our team is available 24 hours a day/ 7 days a week.

NYU Langone Health MyChart

https://mychart.nyulmc.org/mychart/Authentication/Login?mode=stdfile&option=contactus

Need to report an issue or get technical support? Please call us at 866-262-6458 on weekdays from 7:00AM to 8:00PM and on weekends from 9:00AM to 5:00PM.

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FAQ

How do I communicate with MyChart?

Steps to recover username

If you forget your username, you will be asked to verify your first name, last name, date of birth and ZIP code. Once you click the submit button, an email from [email protected] will be sent to your email containing your MyChart username. The email subject will say “MyChart Verification code.”

How do I recover my MyChart username?

Keeping your MyChart account secure means keeping your phone number and email account secure. If you think that your phone number or email account may be compromised, you can change the phone number or email account on file on the “Personal Information” page in MyChart.

How do I change my phone number in MyChart?

DEACTIVATION: Participation in MyChart is voluntary. Users may request deactivation of an account by contacting the MyChart patient helpdesk at (877) 768-0732, or by using self-service in MyChart on the security settings menu.

Help | MyChart

https://www.mychart.org/Help

Looking For Help? Here are some common questions and answers about MyChart Signing Up Logging In COVID-19 FAQ

MyChart | Powered by Epic

https://www.mychart.org/

Quickly schedule appointments and find care Make appointments at your convenience, complete pre-visit tasks from home, and find the nearest urgent care or emergency room when you need it. Connect with a doctor no matter where you are

MyChart – Epic’s Patient to Provider Portal

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