Mercari Customer Service

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Welcome to our guide dedicated to assisting individuals in need of Mercari Customer Service. Let’s navigate through the various contact options and ensure your mercari customer service experience is seamless and satisfactory.

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Contact Us

https://www.mercari.com/us/help_center/contact/

You can find answers to most questions in a few seconds on your Order Status page or the Help Center. Reach out anytime with the methods below when you need

Contact Us

https://about.mercari.com/en/contact/

For inquiries about our products (About services in Japan) · 02. For inquiries about Merpay · 03. For inquiries about Mercari US. Inquiries about Mercari US.

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FAQ

How do I contact Mercari customer support?

If you have any questions or requests, please contact us in our Help Center within the mobile app or website or directly at [email protected].

How do I contact Mercari for a refund?

You can request a return on your item’s Order Status page. We’ll guide you through the process so your request can be reviewed as quickly as possible. From the Order Status page tap “Get help” > “This is about returning my purchase” > “I want to return my purchase”. Let us know why you’re requesting a return.

How do you report someone on Mercari?

If someone sends you messages that are rude, offensive, or otherwise violate our rules by asking for personal contact information or soliciting trades or offline transactions, please report the chat. To report a chat: Tap the flag to the right of the message. Tap “YES” to confirm.

What did Mercari used to be called?

Kouzoh, Inc. (currently Mercari, Inc.) was founded by Shintaro Yamada, a Japanese serial entrepreneur in February 2013, and the Mercari app was launched for iOS and Android devices in July of that same year. Within a year of its release, Mercari had accumulated over one million individual listings on its platform.

Contact Us – Mercari: Your Marketplace

https://www.mercari.com/us/help_center/contact/

Contact Us You can find answers to most questions in a few seconds on your Order Status page or the Help Center. Reach out anytime with the methods below when you need additional help. Orders Find answers about in-progress or completed orders. Things like …

Help Center – Mercari: Your Marketplace

https://www.mercari.com/us/help_center/

Get help with your account, transactions, and inquiries.

How to Get Banned On Mercari

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