Link Card Customer Service

Welcome to our guide dedicated to assisting individuals in need of Link Card Customer Service. Let’s navigate through the various contact options and ensure your link card customer service experience is seamless and satisfactory.

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Manage My Illinois Link Account

https://www.dhs.state.il.us/page.aspx?item=35280#:~:text=Illinois%20Link%20Help%20Line%201,or%2019%2Ddigit%20card%20number.

Illinois Link Help Line 1-800-678-LINK (5465) Listen for the language options of English, Arabic, Chinese, Polish, Spanish, or Russian. To speak your responses, wait through the prompts until asked to speak your 16-digit or 19-digit card number.

Contact IDHS

https://www.dhs.state.il.us/page.aspx?item=29757

Contact IDHS · Customer Help Line: 1-800-843-6154 1-866-324-5553 TTY · Provider Help Line: 1-800-804-3833 1-877-434-1082 TTY · Local Offices · Fraud · Media.

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FAQ

How can I speak to a SNAP representative in Illinois?

If you have questions or do not know where your local IDHS office is, call us toll free at 1-800-843-6154 (voice) or (866) 324-5553 TTY/Nextalk or 711 TTY Relay.

How do I contact the Illinois DHS?

You may also write the Department of Human Services (IDHS) at Department of Human Services, Bureau of Civil Affairs, 401 South Clinton St., 6th Floor, Chicago, Illinois, 60607 or call the IDHS Helpline Number at 1-800-843-6154 or 866-324-5553 TTY/Nextalk or 711 Relay.

What is the Illinois EBT link phone number?

EBT card = a card that looks and works like a debit or credit card but is loaded with food stamps (also known as SNAP benefits) and/or cash benefits. You can use it at stores that accept EBT. You’ll get the Link Card once you’re approved for benefits. Illinois’s EBT customer service number is 1-800-678-5465.

How can I check the status of my Illinois Link card?

You can use the toll-free number (1-800-678-LINK) or the web site at www.Link.Illinois.gov to get a history of your card use, check your benefit balances, select a PIN, report a lost, stolen or damaged Illinois Link card or request a replacement card by mail.

How do I get A Link card Number in Illinois?

Illinois Department of Human Services will never call or text you to ask for your personal information, Link card number or PIN. Only use the number on the back of your Link card 1-800-678-LINK (5465), Illinois Link Card Website (ebtEDGE.com) or the ebtEDGE app to access your Link account.

What if my Illinois Link card is lost or stolen?

If your Illinois Link Card is lost or stolen and you need a replacement card, call the toll-free Customer Service number at 1-800-678-LINK. All replacement cards will be received within five to seven business days. Where can I use my Illinois Link Card?

Can I use my Illinois Link card to purchase food?

No, you may only use your Illinois Link Card to purchase food with your SNAP benefits using a POS machine at a store. Cardholders who receive Cash Assistance can use a POS machine to purchase items other than food or to withdraw cash at an ATM.

IDHS: Illinois Link Card – Illinois Department of Human …

https://www.dhs.state.il.us/page.aspx?item=30371

Anyone approved to receive cash assistance or SNAP (Food Stamps) benefits will be issued an Illinois Link card. The Illinois Link card is a plastic card that looks and works like a debit card. If you are eligible for cash and SNAP benefits, you will access both with the same card. Only one Illinois Link Card is issued per … See more

Are you interested in saving money on groceries or finding easy recipes that taste great? Eat.Move.Save is for you! Eat. Move. Save. from SNAP-Education at the University of Illinois … See more

Illinois Link Card FAQs – Illinois Department of Human …

https://www.dhs.state.il.us/page.aspx?item=145453

Either call the Illinois Link Help Line at 1-800-678-LINK (5465), or go to the Illinois Link Card Website . You will need your 16-digit Link card number to access your Link

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