Lancome Customer Service

Welcome to our guide dedicated to assisting individuals in need of Lancome Customer Service. Let’s navigate through the various contact options and ensure your lancome customer service experience is seamless and satisfactory.

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Frequently Asked Questions FAQ

https://www.lancome-usa.com/customer-service-faqs.html#:~:text=Or%2C%20call%20us%20toll%2Dfree,be%20happy%20to%20assist%20you.

1-800-526-2663

Customer Service Contact Us Form

https://www.lancome-usa.com/customer-service-contact-us.html

Contact the Lancôme customer service team and get support on your Lancome.com order, Lancôme products and more.

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FAQ

How do I return a product to Lancôme?

If you purchased your Lancôme product through Instagram, please call our customer care team at 1-800-LANCOME (1-800-526-2663) to initiate a return. If you purchased your Lancôme product with your Shoprunner membership, please go directly to your Shoprunner account to initiate a free return.

Can you return to Lancôme?

If for any reason you are not completely satisfied with your Lancôme purchase you may return the purchased products within thirty (30) days of the delivery. Please note that all promotional products, including free samples and gift with purchases, must be returned.

Is Lancôme owned by L Oreal?

Lancôme was acquired by L’oreal in 1964, and quickly became part of its luxury products division.

Is Lancôme a luxury brand?

Over the decades, Lancôme spreads its vision of French spirit and elegance combined with major innovations allowing Lancôme to become the leading luxury beauty brand in the world.

How do I contact Lancome?

Initial Lancome complaints should be directed to their team directly. You can find contact details for Lancome above. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004.

How long does it take to return a Lancome product?

Upon receipt of the package, the return process can take 1-2 business days to complete and 3-5 business days to post onto your account. The credit will be issued to the original payment method and you will be notified by email. Products sold via Lancome.com may not be returned to other store locations.

Is Lancome secure?

Credit card information entered at Lancome.ca is secure and safe using a SSL Certificate. All orders placed on Lancome.ca are encrypted, thereby protecting any credit card information that is submitted at the time of the order. You can be assured that your order will be placed safely and securely. Which products can I engrave?

Does Lancome USA ship on Saturday?

All Lancome-usa.com orders are subject to processing and handling times; we will do our best to get your order processed as fast as possible and handed off to your chosen carrier. Our shipping carrier does not deliver on Saturday or Sunday nor do they delivery to Post Office boxes.

Contact Us – Customer Service Contact Us Form – Lancôme

https://www.lancome-usa.com/customer-service-contact-us.html

Contact Us If you are looking for a status on your order please . If you have other comments, concerns or suggestions, please feel free to share them by filling out the form below.* *Due to high volume, delivery times may be longer than normal. Please reference your …

Frequently Asked Questions FAQ – Ask Us a Question

https://www.lancome-usa.com/customer-service-faqs.html

Home Customer Service FAQ FAQ FAQ Required fields are marked with an asterisk (*) Ask us a question (Hint: the best answers come from shorter, single-sentence …

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