Key Bank Customer Service

Welcome to our guide dedicated to assisting individuals in need of Key Bank Customer Service. Let’s navigate through the various contact options and ensure your key bank customer service experience is seamless and satisfactory.

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Banking Customer Service

https://www.key.com/about/customer-service.html

Contact us at 1-800-KEY2YOU® (539-2968). Clients using a TDD/TTY device: 1-800-539-8336.

Other KeyBank Phone Numbers & Hours

https://www.key.com/about/customer-service/contactus.html

Personal Banking ; Service Area. Phone Number. Live Help Hours 24-hour automated service available ; Account Information. 800-KEY2YOU® (539-2968). 24 hours.

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FAQ

How do I talk to a real person at KeyBank?

To chat with a representative, sign on to online banking and from “Customer Service” on the top, scroll down to “Live Chat.” We’re serving clients at all of our ATMs, most drive-thrus and by appointment at most branches. For safe deposit box access, contact us.

Does KeyBank have live chat?

It’s as easy as 1-2-3.
  • Dial 1-800-KEY2YOU (539-2968) and follow the recorded menu instructions.
  • Enter the number of the personal account or credit card you want to inquire about, followed by the # sign.
  • Enter your Key Telephone Access Code, followed by the # sign.

How do I check my KeyBank balance by phone?

If you notice an unauthorized transaction on your account, report it by calling 1-800-KEY2YOU® (1-800-539-2968) and following the prompts for fraudulent activity. We will review your account with you to verify recent activity and initiate a dispute for the unauthorized transaction(s).

Contact KeyBank – Phone Number & Live Chat Support | KeyBank

https://www.key.com/personal/customer-support/contact-us.html

Need Help? 1-800-539-1539 Clients using a TDD/TTY device: 1-800-539-8336 Monday–Friday, 7:00 a.m.–Midnight ET Saturday–Sunday, 8:00 a.m.–9:00 p.m. ET Get Started Call Us 24/7 customer service We’re experiencing longer than usual hold times as we work with our clients. 1-800-KEY2YOU® (539-2968) Clients using a TDD/TTY device: …

Banking Customer Service | KeyBank

https://www.key.com/about/customer-service.html

Order Order checks. Routing Number Find my routing number. Open an Account Open an account online. ATM Find a KeyBank/Allpoint ATM Frequently Asked Questions Which browsers and devices support KeyBank digital applications and websites? What can I do in online banking or the mobile app? I can’t sign on to online banking. What should I do?

KeyBank Contact Center Careers

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