Welcome to our guide dedicated to assisting individuals in need of Jea Customer Service. Let’s navigate through the various contact options and ensure your jea customer service experience is seamless and satisfactory.
Contact
Contact · Email Us · (904) 665-6000 · (904) 665-6250 · Email Commercial Services · Submit a Public Record Request · Report a Streetlight Outage · Florida Relay
New Customer Information
https://www.jea.com/my_account/new_customer_information/
Same-day service requests must be made by calling (904) 665-6000. JEA can start, stop and transfer service fairly quickly, if service has existed at the
FAQ
Where does JEA get its energy from?
What is the full name of JEA?
Who created JEA?
What is the purpose of JEA?
How do I contact JEA?
She may be reached at (904) 776-7352 or [email protected]. It is JEA’s policy to respond to customers’ claims promptly and fairly. We evaluate each claim case by case, based on the information you provided and our investigation, which may involve the review of records, interview of employees or witnesses, and a technical evaluation.
When will JEA redesigned customer service center open?
JACKSONVILLE, Fla. – A redesigned customer service center at the new JEA headquarters in downtown will open on April 10, JEA announced Tuesday. The seven-story, $95-million building at 225 N. Pearl St. will have places for customers to pay their bills, discuss their accounts and learn about ways to save, JEA said.
How can JEA help me pay my bill?
As a JEA customer, we offer you choices in how you receive and pay your bill that fit your lifestyle, from your inbox to your mailbox. We also provide ways to help you better manage your bill. We understand that sometimes you’re faced with unexpected expenses and could use more time or some assistance to pay your bill.
What can JEA do for You?
JEA provides access to public records and places a variety of documents online for public viewing. Find out about electrical outages, boil water advisories and water incidents in our service territory. Help us keep your neighborhood safe. Report streetlights that are not working in less than a minute.
Contact | JEA
- Residential
- (904) 665-6000 or (800) 683-5542 Monday – Friday, 7 a.m. – 6 p.m.
- Commercial
- (904) 665-6250 Monday – Friday, 8 a.m. – 6 p.m. Email Commercial … See more
Find out about electrical outages, boil water advisories and water incidents in our service territory. 1. Report an Outage 2. View Current Outages See more
The Residential and Commercial Care Centers are closed on major holidays. Note: JEA will pay for up to one hour in the Duval Street Garage … See more
Help us keep your neighborhood safe. Report streetlights that are not working in less than a minute. Report a Streetlight Outage See more
Florida Relay is a service provided to residents in the State of Florida who are Deaf, Hard of Hearing, Deaf/Blind, or Speech Disabled that connects them to standard (voice) … See more
Billing and Payment Options | Residential Customers | JEA
https://www.jea.com/my_account/billing_and_payment_options/
As a JEA customer, we offer you choices in how you receive and pay your bill that fit your lifestyle, from your inbox to your mailbox. We also provide ways to help you better …
