Illinois Toll Customer Service

Welcome to our guide dedicated to assisting individuals in need of Illinois Toll Customer Service. Let’s navigate through the various contact options and ensure your illinois toll customer service experience is seamless and satisfactory.

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Contact Us

https://www.illinoistollway.com/contact-us

I-PASS is the only way to travel on the Illinois Tollway. Benefits include: Save money – I-PASS & E-ZPass customers enjoy 50% off tolls on the Illinois

Contact the Illinois Tollway

https://www.illinois.gov/services/service.tollway-contact.html

Tollway headquarters; Customer Call Center; Construction information. Go to Service. logo. Provided by. Illinois State Toll Highway Authority.

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FAQ

How do I speak to someone at Illinois tollway?

If your I-PASS is lost or stolen, call 800-UC-IPASS (800-824-7277) as soon as possible so the lost or stolen transponder can be deactivated.

How do I find out if I owe tolls in Illinois?

When an unpaid toll isn’t paid online, the Illinois Tollway will mail the customer a series of invoices providing multiple opportunities to address unpaid tolls and avoid entering the violation process. Invoices will be sent via U.S. Mail and will include an invoicing fee for each unpaid toll.

How do I handle tolls in Illinois?

The Illinois Tollway’s Pay By Plate feature allows you to enter your license plate and payment information up to 14 days after travel to capture your tolls and allow you to avoid fines and fees. The Illinois Tollway will charge your credit card the cash rate for tolls.

What happened to Illinois toll collectors?

Illinois Tollway will permanently end cash toll collections nearly a year after switching to all-electronic payments. The Illinois Tollway said Thursday it is permanently eliminating cash toll collections almost a year after it took away the option because of the coronavirus pandemic.

How do I dispute a charge on the Illinois Tollway?

Monday through Friday from 7 AM-5 PM Central Time. Go to the bottom of the Illinois Tollway Contact Us page and click on the green “Customer Service Team” button. Dispute a charge by filling out this form and sending it to the address indicated. Close your account: You can do this in person at a Customer Service Center or by mail.

How do I get an Illinois Tollway I-Pass?

Go to the Illinois Tollway website and create an account. Go to illinoistollway.com and click the “Get I-PASS” option to get to the I-PASS information page. Select “Open I-PASS Account” to create an account. Fill in the necessary information, including your name, email address, and a password and security question.

How do I set up an unpaid toll?

When you go through a toll plaza, it will recognize your plate and bill you accordingly. You can set that up online at www.illinoistollway.com/unpaid-tolls. If you still need help or have additional questions, you can call the Tollway’s Customer Service Call Center at 800-UC-IPASS (800-824-7277). Copyright © 2023 WLS-TV.

Does a road sign represent a toll violation?

Use of road signs, highway markers, agency insignia or other logos does not imply any affiliation or endorsement. How Do I Resolve A Toll Violation or A Missed Toll? In the state of Illinois, there are three agencies that manage toll collection.

Contact Us – Illinois Tollway

https://www.illinoistollway.com/contact-us

Contact Us About I-PASS Tolls, Account Management Open an I-PASS Account About I-PASS FAQs What is I-PASS? What are video tolls? What do I do if my I-PASS was lost/stolen? Show Pay by Plate FAQs Set Up Pay By Plate Pay by Plate FAQs How does …

Superior Customer Service & Toll Rates – Illinois.gov

https://www.illinois.gov/services/service.toll-customer-service.html

Services Superior Customer Service & Toll Rates Toll Collection options;Toll Rates by Plaza;Unpaid Tolls; Customers Service Centers Go to Service Provided by Illinois

Illinois Tollway | Pay By Plate

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