Ihss Customer Service

Welcome to our guide dedicated to assisting individuals in need of Ihss Customer Service. Let’s navigate through the various contact options and ensure your ihss customer service experience is seamless and satisfactory.

ihss

Electronic Services Portal

https://www.cdss.ca.gov/inforesources/esphelp#:~:text=The%20IHSS%20Service%20Desk%20is,through%20Friday%2C%20excluding%20major%20holidays.

The IHSS Service Desk is also available to help those recipients and providers that need assistance with the Electronic Services Portal Website. Please contact the IHSS Service Desk at (866) 376-7066 during normal business hours of 8am- 5pm Monday through Friday, excluding major holidays.

In

https://dpss.lacounty.gov/en/senior-and-disabled/ihss.html

Local Number (213) 744 – IHSS (4477); OR; IHSS Helpline Mon-Fri from 8AM – 5PM. IHSS Helpline (888) 822-9622 (option 4 from

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FAQ

How much will IHSS pay in 2023?

The Governor’s budget assumes that the cost per hour of IHSS services will increase from $18.62 in 2022-23 to $19.12 in 2023-24. The majority of the cost per hour is associated with IHSS wages (estimated to be an average of $16.64 per hour as of January 2023).

What are the new rules for IHSS in 2023?

Beginning July 1, 2023, all IHSS and WPCS providers who do not live with their recipient are required to check-in and out at the beginning and end of each workday and indicate if services are being provided in the home or community.

Does IHSS provide 24-hour care?

An IHSS provider may be paid to observe and monitor a disabled child or adult when the person can remain safely at home if 24-hour supervision is provided.

What is the maximum hours IHSS provide to a family?

In-Home Supportive Services (IHSS) Exemptions for Provider Violations. As required under State statutes, the maximum number of hours an IHSS or WPCS provider may work in a workweek for all the time he/she works for two or more recipients is 66 hours.

IHSS Helpline Community – DPSS Helpline Site

https://help.dpss.lacounty.gov/ihsshelp/s/?language=en_US

Home DPSS Site In-Home Supportive Services (IHSS) The IHSS Helpline Community is an online customer service center for IHSS recipients and providers. The IHSS Helpline Community offers online chats with DPSS agents from the IHSS Helpline, a 24-hour …

IHSS Program Information and Customer Support – LA County

https://dpss.lacounty.gov/en/senior-and-disabled/ihss.html

    • A county social worker will interview to determine your eligibility and need for IHSS. Based …
    • You must have a physician or other licensed health care professional fill out a Health Care …
    • You will be notified if your application for IHSS has been approved or denied. If denied, you …
    • If you are approved for IHSS, you must hire someone (your individual provider) to perform …
    • Care providers may be family members, friends, neighbors or registered providers through …

What Is IHSS? (Part 1) PB 1

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