Home Chef Customer Service

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Welcome to our guide dedicated to assisting individuals in need of Home Chef Customer Service. Let’s navigate through the various contact options and ensure your home chef customer service experience is seamless and satisfactory.

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Submit a request – Home Chef

https://support.homechef.com/hc/en-us/requests/new

Live Support Hours · Monday-Friday: 9am-6pm CT · Saturday: 10am-2pm CT · Sunday: 10am-2pm CT (Chats only) · Holiday Hours · Monday, September 4th – CLOSED.

Who can I contact with additional questions?

https://support.homechef.com/hc/en-us/articles/208561936-Who-can-I-contact-with-additional-questions-

You can also reach us by phone from 9 AM to 6 PM CT Monday-Friday and Saturday from 10 AM to 2 PM CT at (872)-225-2433. Our phone lines aren’t open on Sunday so

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FAQ

How do I cancel my membership with Home Chef?

Send an email to customer service at [email protected] with the subject line “Cancel Account.” In the body of the email, include your name, email address, and the reason for canceling your account. Wait for a response from a customer service representative, who will confirm that your account has been canceled.

Can I get a refund from Home Chef?

If you pause, skip, or cancel after the Deadline, you will receive the next Delivery and will not be refunded any portion of the amount paid for such Delivery.

What if I got the wrong meal on Home Chef?

If something in your order is missing, incorrect, or just does not seem right, you can contact our support team here. If you’re able to include pictures, please do! They can be helpful in identifying the source of errors and making improvements.

How long can Home Chef stay in box?

Our packaging works with our delivery system to keep products at their proper temperatures and maintain the quality of your meals up to 48 hours after leaving our facility. Please note, this may vary based on where the box is kept and the environment in which it is held, once you receive your meals.

Home Chef

https://support.homechef.com/hc/en-us

How do the customer support rewards work? What is Home Chef’s affiliation with Feeding America? What is Home Chef doing in response to the Coronavirus? How does the Coronavirus pandemic affect the food we order from Home Chef? How will my deliveries be affected during the pandemic?

Who can I contact with additional questions? – Home Chef

https://support.homechef.com/hc/en-us/articles/208561936-Who-can-I-contact-with-additional-questions-

The best way to reach us is by sending us a message here. You can also reach us by phone from 9 AM to 6 PM CT Monday-Friday and Saturday from 10 AM to 2 PM CT at (872)-225-2433. Our phone lines aren’t open on Sunday so if you have a question or request, please send us a message instead.

The TRUTH about Home Chef – An Honest Review

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