Global Entry Customer Service

Welcome to our guide dedicated to assisting individuals in need of Global Entry Customer Service. Let’s navigate through the various contact options and ensure your global entry customer service experience is seamless and satisfactory.

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Global Entry Frequently Asked Questions

https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/frequently-asked-questions#:~:text=Contact%20the%20information%20center%20at,or%20reschedule%20within%2024%20hours.

1 (877) 227-5511

CBP Contact Us Info

https://help.cbp.gov/s/article/Article-ContactUs?language=en_US

For General Inquiries call: 1-877-227-5511. Para ayuda en español, presione ocho. International callers dial: 00+1+202-325-8000. Para ayuda en

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FAQ

How do I contact Global Entry by phone?

I am having trouble with my Global Entry/NEXUS/SENTRI membership; whom can I contact? If you have questions or concerns about your Global Entry, NEXUS, or SENTRI membership, you may visit the Trusted Traveler Program website or contact Customs and Border Protection at (877) 227-5511 or by email.

Is TSA PreCheck included in Global Entry?

Global Entry provides expedited U.S. customs screening for international air travelers when entering the United States. Global Entry members also receive TSA PreCheck® benefits as part of their membership.

How long does Global Entry approval take?

Processing times vary by applicant, but you can expect your application to be processed as follows: Global Entry (GE): up to 11 months. NEXUS: 18-20 months. SENTRI: 16-18 months.

How can I speed up Global Entry conditional approval?

Two easy ways you might speed up your Global Entry application. One way you might be able to expedite the Global Entry application process is by using the program Enrollment on Arrival (EoA). Another way is by utilizing a third-party service called Appointment Scanner.

Contact Us | U.S. Customs and Border Protection

https://www.cbp.gov/travel/trusted-traveler-programs/global-entry/contact-us

 · For questions regarding Global Entry or any other U.S. Customs and Border Protection (CBP) program, you can visit the CBP Info Center website or contact the Global Entry Enrollment Center nearest you. For inquiries regarding the denial of a Global Entry application, visit the Denial Inquiries page.

CBP Contact Us Info – U.S. Customs and Border Protection

https://help.cbp.gov/s/article/Article-ContactUs?language=en_US

 · For General Inquiries call: 1-877-227-5511. Para ayuda en español, presione ocho. International callers dial: 00+1+202-325-8000. Para ayuda en español, presione ocho. If you need telecommunication relay service (TRS) assistance to communicate with CBP’s Information Center or the Traveler Communications Center and you are in the United …

Global Entry – Quick Touchless Processing | CBP Reports

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