Firstenergy Customer Service

Welcome to our guide dedicated to assisting individuals in need of Firstenergy Customer Service. Let’s navigate through the various contact options and ensure your firstenergy customer service experience is seamless and satisfactory.

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Help

https://www.firstenergycorp.com/help.html#:~:text=Contact%20Center,-Phone%20Numbers&text=Send%20us%20an%20email%20using%20our%20online%20form%20for%20general%20inquires%20only.&text=Notify%20us%20of%20an%20outage,)%20or%20two%2Dway%20texting.

1-888-544-4877

Contact Center

https://www.firstenergycorp.com/help/contact-center.html

Our Customer Service Representatives are available Monday – Friday, 8:00 a.m. – 6:00 p.m.. Customers with hearing or speech impairments –

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FAQ

What is the customer service number for FirstEnergy Ohio Edison?

Phone
Operating Company Contact Number
Ohio Edison 1-800-633-4766
The Illuminating Company 1-800-589-3101
Toledo Edison 1-800-447-3333
Met-Ed 1-800-545-7741

Can I have the phone number for Met Ed?

Contact: Ohio Edison – Email or call 800-633-4766

Customers with severe health problems may have a licensed physician certify in writing that a termination of electric service would be especially dangerous. The medical certification will postpone the termination of electric service for 30 days.

What is Ohio Edison phone number?

Report an Outage (24-hours a day, 7-days a week): 1-800-611-1911. If you see a downed power line, call 9-1-1 immediately. Call our support line for questions related to your account, including billing and electric rates from: 7:00 a.m. – 7:00 p.m., Monday through Friday, and 8:00 a.m. – 5:00 p.m. on Saturday.

Contact Center – FirstEnergy Corp.

https://www.firstenergycorp.com/help/contact-center.html

 · Call 1-888-LIGHTSS (1-888-544-4877) Report outage online Text OUT on your mobile phone (Registration is required using your 12-digit account number and ZIP Code .) Email For general inquiries, please use our online Contact Us form. Phone

Phone Numbers & Business Hours – FirstEnergy Corp.

https://www.firstenergycorp.com/help/making_service_requests/phone_numbers_businesshours.html

 · To reach a Customer Service Representative who can help answer your questions, call one of our Contact Centers during office hours: Monday – Friday, 8:00 …

Customer Service Careers at FirstEnergy — Becky

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