Dr Martens Customer Service

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Welcome to our guide dedicated to assisting individuals in need of Dr Martens Customer Service. Let’s navigate through the various contact options and ensure your dr martens customer service experience is seamless and satisfactory.

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FAQ

https://www.drmartens.com/us/en/faq#:~:text=If%20your%20billing%20address%20is,problem%20and%20provide%20a%20solution.

Contact Us

https://www.drmartens.com/us/en/contact

Customer Service will be closed and observe the following holidays: · Hours: · Monday-Friday: · 1-800-810-6673

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FAQ

How do I contact Doc Marten?

If your billing address is correct and the transaction still isn’t going through, please call us at 800-810-6673. Our customer service team will be able to diagnose the problem and provide a solution.

Do Doc Martens still have a lifetime guarantee?

After careful consideration, we’ve decided to discontinue the For Life collection. The last day to purchase a For Life product with a lifetime guarantee was April 1st 2018. The last day to register, or activate, your For Life product was May 31st 2018.

How long are Doc Martens under warranty?

We offer a one year warranty against manufacturing defects for items purchased from our official online store or retail locations. Unfortunately items purchased outside of this period are not covered under our guarantee.

Does Dr. Martens have a repair service?

We reserve the right to determine whether to repair or replace the footwear. If we deem a replacement necessary, discontinued or unavailable models will be replaced with a comparable model (excluding Made in England). A fee will be required per claim, to cover handling, admin, return postage and packing.

How do I contact Dr Martens customer service?

If you require an instant response, you can contact us on 020 39086901, our customer service hours are Monday to Friday 08:00 – 18:00. Saturday 11:00 – 17:00. Closed Sunday. Open most UK bank holidays 11:00 – 17:00. Dr. Martens does not charge for calls to its customer service phone lines. However, your telephone service provider may apply charges.

Can I return a Dr Martens item?

Whether you shopped online or in-store, you can return your item at any Dr. Martens store provided our policy conditions are met. Our in-store team can help you with a refund or exchange, pending stock availability. View our store locator HERE .

Is Dr Martens ecommerce secure?

Completely secure. Dr. Martens eCommerce is committed to protecting the security and privacy of your information. For details on the security of your transactions please see our Privacy page. How do I subscribe / unsubscribe to the Dr. Martens newsletter?

Does Dr Martens Australia accept exchanges?

Purchases made online from overseas distributors, outlets or third-party websites such as eBay cannot be exchanged, replaced or returned by Dr. Martens Australia; we advise you to contact the place of purchase for any warranty claims. We do not accept incorrect sizing exchanges or change-of-mind returns for overseas purchases.

Returns – Dr. Martens

https://www.drmartens.com/us/en/returns

Please contact customer service for assistance. APO, FPO and PUERTO RICO CUSTOMERS Please contact customer service at to make a return. Please keep your …

FAQ – Dr. Martens

https://www.drmartens.com/us/en/faq

Most often, the billing address provided does not match the “Master Address” that your issuing bank has on file. If your billing address is correct and the transaction still isn’t …

How to Clean Dr. Martens Boots | Tips from the Experts

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