Dji Customer Service

Welcome to our guide dedicated to assisting individuals in need of Dji Customer Service. Let’s navigate through the various contact options and ensure your dji customer service experience is seamless and satisfactory.

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7 Ways to Contact DJI Customer Support

https://store.dji.com/guides/7-ways-to-contact-dji-customer-support/#:~:text=You%20can%20reach%20us%20at,to%205%3A00PM%20(PST)

You can reach us at [email protected] and expect a reply within 12 hours. Users with geozone or flight restriction-related questions can send e-mails to [email protected]. Service Time in Different Zones: North America — Monday to Friday, 9:00AM to 5:00PM (PST)

Support

https://www.dji.com/support

Address: DJI Sky City,No.55 Xianyuan Road,Nanshan District,Shenzhen, China. Unfair Commercial Practices: [email protected]. Tel: +86 (0)755 26656677

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FAQ

How do I contact DJI customer support?

Contact Us
  1. Online Customer Service. Contact online customer service for immediate support. Contact Online Customer Service.
  2. Hotline Service. English: +1 818 235 0789. Monday – Sunday: 6:00 – 18:00 (PST) Phone Support Options.
  3. DJI Community. Connect with DJI enthusiasts to explore various product experiences. Join DJI Community.

What is the phone number for DJI drone support?

The DJI Customer Support chat is available at www.dji.com/support, or you can send an email using the form on the same page. From the US, you can call (818) 235-0789 during regular business hours (PST).

Will DJI repair my drone?

DJI Care Pro

Enjoy comprehensive services, including technical assistance as well as repair and maintenance by DJI technical experts. This gives you greater peace of mind so you can spend more time focused on creating.

What is the warranty period for DJI?

Two Options for Full Protection
DJI Care Refresh 1-Year Plan 2-Year Plan
Service Period 1 year 2 years
Number of Replacements 2 (including 1 for Flyaway Coverage) 4 (including 2 for Flyaway Coverage)
Official Warranty 1 year 2 years
Renewal Supported Supported

Support – DJI

https://www.dji.com/support

Convenient Services. Need assistance? We’re here to help!

Contact Us – DJI

https://www.dji.com/contact

Online Customer Support: click here Distribution: https://prm.dji.com/apply/step1 Marketing: marketing@dji.com Supplier Partnership: purchasing@dji.com Media …

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