Costco Customer Service

Welcome to our guide dedicated to assisting individuals in need of Costco Customer Service. Let’s navigate through the various contact options and ensure your costco customer service experience is seamless and satisfactory.

Give Us a Call

https://customerservice.costco.com/app/answers/detail/a_id/8162/~/give-us-a-call

Costco.com Online Orders 1-800-955-2292 *including orders delivered by Costco Logistics ; Phone Hours: Mon – Fri: 5am – 8pm PT Sat – Sun: 5am – 7pm PT ; September

https://customerservice.costco.com/

Please consider our self-service options such as Price Adjustment, Return/Replace Order, In-Home Delivery and Installation Service FAQs or Cancel Order.

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FAQ

Does Costco have customer service chat?

Does Costco Customer Service offer email support? Costco does not offer email support. In order to provide real-time assistance to our members, we currently offer phone and chat support.

How do I talk to a Costco agent?

Give Us a Call

Membership and Warehouse. 1-800-774-2678.
Costco Business Center Orders. 1-800-788-9968.
Chat Hours: Mon – Fri: 8am – 5pm PT. Costco Concierge Services Technical Support. 1-866-861-0450.

Can I downgrade my Costco membership?

If you want to downgrade your Executive Membership or remove a Business Affiliate, please visit the membership counter of your local Costco.

Will Costco online match store price?

For members other than resellers, only purchases made within 30 days prior to a change in price and within applicable promotional item limits, are eligible for a price adjustment. Costco does not price match with other sellers. Costco does not price match Costco warehouse prices for Costco.com purchases.