Cleco Customer Service

Welcome to our guide dedicated to assisting individuals in need of Cleco Customer Service. Let’s navigate through the various contact options and ensure your cleco customer service experience is seamless and satisfactory.

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Contact Us

https://www.cleco.com/contact-us#:~:text=You%20can%20report%20an%20emergency,%2D800%2D622%2D6537.

Customer Service

https://www.cleco.com/contact-us/customer-service

contact cleco customer service by phone, email, online or social media. Are you a Cleco customer? Yes; No. Service Address. Street Address.

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FAQ

How do I talk to a person at Cleco?

Disconnects & Reconnects

To inquire about an extension, call Cleco customer service at 1-800-622-6537 or visit one of our customer service offices.

How do I report a payment to Cleco?

If a customer’s account is delinquent, and a payment is made at an authorized payment center, the customer should call Cleco customer service at 1-800-622-6537 to report the payment.

What is the grace period for Cleco?

Under Cleco guidelines, payment for electricity used is due when the bill is received. As a courtesy, customers are given a 20-day grace period from the billing date to make their payment.

How long does it take for Cleco to reconnect service?

Cleco’s computer information system will automatically detect the payment, and service should be restored the same day.

How do I contact Cleco?

You can visit a customer service office. Cleco has 13 offices across the state. Email Human Resources if you need assistance with a job opening. You also can check the status of your application through Cleco’s job applicant system, Workday. Learn more about Cleco’s hiring process at about/careers/apply.

Who qualifies for CLECO customer assistance?

Customers with low income or those experiencing financial hardship may qualify for help through Cleco customer assistance programs and other state and federally funded programs.

What is Cleco’s mobile application?

Cleco’s mobile application is now available on Apple. It includes three main features to help you view, manage and pay your Cleco bills when you are on the go. It also is a convenient way for you to contact Cleco’s customer service team. If you already have a Cleco MyAccount, you can take advantage of the enrolled-only features of the application.

Can I change my email address after enrolling in Cleco?

If you use a spam blocking email service, include the Cleco email address ” [email protected] ” as an acceptable sender. This will enable you to continue to receive notifications and messages. Can I change my profile information like email address or other personal information after I enroll? Yes.

Contact Us | Cleco

https://www.cleco.com/contact-us

Call center is available to assist customers with regular business from 7 a.m. to 7 p.m. Monday-Friday and is available 24 hours a day, seven days a week to take emergency calls. In-Person You can visit a customer service office. Cleco has 13 offices across the state.

Cleco Energizing Your Tomorrow

https://www.cleco.com/

Cleco Power is a regulated electric utility company that serves approximately 290,000 retail customers in Louisiana. … Customer Assistance Programs; Service Requests. Start …

The new Cleco MyAccount: Usage

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