Avelo Customer Service

Welcome to our guide dedicated to assisting individuals in need of Avelo Customer Service. Let’s navigate through the various contact options and ensure your avelo customer service experience is seamless and satisfactory.

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Customer Service Commitment

https://www.aveloair.com/customer-service-commitment#:~:text=The%20fastest%20way%20to%20submit,(346)%20616%2D9500.

Contact Us

https://www.aveloair.com/contact-us

Day of travel ; Call us by phone. Customer support center phone: (346) 616-9500 ; Submit feedback. If you would like to submit feedback to our Customer Support

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FAQ

How do I contact Avelo customer service?

You can change or cancel your flight online up until 15 minutes before your scheduled departure time. If completed through our Customer Support Center at (346) 616-9500, a non-refundable charge per seated traveler will apply. 5.

How strict is Avelo with carry-on?

One free personal item not larger than 14″L x 9″W x 9.5″H (35 cm x 22 cm x 24 cm) that can be safely stowed under a seat. Examples of personal items include a purse, briefcase, laptop computer case, small backpack or small camera case. One carry-on bag is permitted in the aircraft cabin for a fee.

What is the cancellation rate for Avelo?

A $20 charge per seated traveler applies to reservations canceled through Avelo’s Customer Support Center. Reservations canceled within 24 hours of purchase and at least 7 days (168 hours) prior to the scheduled departure may be refunded to the original form of payment by visiting Manage Trips.

Do they serve drinks on Avelo flights?

Avelo does not offer a food or drink menu, even for purchase. Although some flyers have reported receiving a complimentary small bottle of water and a small snack, you may not get anything (unless you ask).

How do I contact avelo airline?

Dial the Avelo Airline phone number, which is 1 (346) 616-9500, and choose the correct IVR option: Press 1 to choose your preferred language. Press 3 to change and cancel your flight. Press 5 for baggage and check-in concerns. Flyers can get the Avelo customer service hours throughout the day. They are just a phone call away.

Does avelo charge a fee?

Not valid on previously purchased itineraries. A $20 charge per seated traveler applies to all bookings or changes made through Avelo’s Customer Support Center. Additional fees for carry-on and checked bags, assigned seats and other optional services may apply. For full terms and conditions, please visit Contract of Carriage.

Does avelo airlines have checked baggage?

Checked baggage is available for an additional fee. Avelo Airlines does not currently offer in-flight meals or meal pre-ordering. However, snacks and beverages are available for purchase on all flights. To book a ticket with Avelo Airlines, you can visit their website (www.aveloair.com) and use their online booking tool.

How do I cancel a reservation at avelo?

You can choose to call Avelo’s Customer Support Center at 346-616-9500, but all bookings, changes, or cancellations to your reservation will result in a non-refundable $20 processing fee per traveler. Seat Assignment: Starting at $11, you can select your seat preference or have one assigned to you at check-in.

Contact Us | Avelo – Avelo Airlines

https://www.aveloair.com/contact-us

Customer support center phone: (346) 616-9500 Submit feedback If you would like to submit feedback to our Customer Support Center, please submit . Media contacts Media Inquiries: [email protected]

Customer Service Commitment | Avelo

https://www.aveloair.com/customer-service-commitment

    1. Offer the lowest available fare. For the lowest online fares, go to www.aveloair.com or our …
    2. Notify you of known delays, cancellations, and diversions. We commit to making every …
    3. Deliver bags on time. Our goal is to have your checked bag on the same flight as you and …
    4. Accept reservation cancellation without penalty within 24 hours of booking. You can change …
    5. Provide prompt refunds. When a refund is due, it will be provided within 7 business days of …

VIDEO: Avelo passengers upset with handling of diverted flights

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