Welcome to our guide dedicated to assisting individuals in need of Arhaus Customer Service. Let’s navigate through the various contact options and ensure your arhaus customer service experience is seamless and satisfactory.
Frequently Asked Questions
https://www.arhaus.com/pages/frequently-asked-questions#:~:text=after%20my%20delivery%3F-,Contact%20Arhaus%20by%20phone%20at%20866.427.,Saturday%20excluding%20company%2Dobserved%20holidays.
Returns and Exchanges
https://www.arhaus.com/pages/returns-and-exchanges
Service Requests. If you are not completely satisfied with your purchase, please contact us at 866.427.4287. Back to Top
FAQ
Is Arhaus considered high end?
The price points at Arhaus tends toward the higher end, although there are oftentimes online sales and specials to be found.
How do I contact Arhaus warranty?
What is the return policy for Arhaus?
How long does it take for Arhaus to ship?
How do I contact Arhaus?
If you placed your order in a store, contact your Design Consultant. For all other orders, contact Arhaus by phone at 866.427.4287 or email [email protected]. Additional information about Delivery & Shipping. Will my merchandise be assembled at the time of delivery?
Does Arhaus offer Guest Checkout?
For your convenience, Arhaus provides guest checkout – no account is needed to order online. How can I ensure the furniture I am ordering fits in my home? It is your responsibility to ensure furnishings fit in desired rooms, as well as through doorways, stairways, elevators and hallways. Please see our Measuring for Furniture Delivery guidelines.
Does Arhaus deliver in multiple shipments?
At Arhaus, our goal is to ensure your experience is enjoyable and seamless from the moment you place your order until it arrives in your home. Depending on the items purchased and the delivery methods available for each item, your order could be delivered in multiple shipments.
Does Arhaus have a warranty?
In a world prone to disposal, the durability of our products only makes sense–for all of us and for our environment. Arhaus warrants its merchandise to be free of defects in both construction materials and workmanship from the date of delivery for the number of years noted in our Limited Warranty when used in a residential (non-commercial) setting.
Frequently Asked Questions | Arhaus
https://www.arhaus.com/pages/frequently-asked-questions/
How can I check on the status of my order? If you placed your order in a store, contact your Design Consultant for status updates. For all other orders, contact Arhaus by phone at 866.427.4287 or email [email protected]. Please have your order number available so that we may assist you more quickly. If … See more
How do I place an order off-line? Our Design Consultants are ready to assist you between 9 am and 5:30 pm EST Monday through Friday and between 9 AM and 5 PM EST on … See more
My residence won’t be ready for weeks. If I place my order, can you hold my items at your warehouse? Merchandise in our warehouse cannot be held more than 90 days. After 90 days, full payment for the merchandise is … See more
How is tax applied to my order? Taxes are based on the laws and regulations of the state or province indicated by the shipping address. Each locale has different laws regarding the … See more
What is the return/exchange policy? Learn more about Returns & Exchanges. Can I return an item to a store location? Items purchased and taken with you from a store location must be … See more
Returns and Exchanges | Arhaus
https://www.arhaus.com/pages/returns-and-exchanges
Learn how to return or exchange your Arhaus products if you are not satisfied with them. Find out the policy for stock furniture, revivals, bedding, bedding, rugs, and more.
