Welcome to our guide dedicated to assisting individuals in need of Aetna Medicare Customer Service. Let’s navigate through the various contact options and ensure your aetna medicare customer service experience is seamless and satisfactory.
If you have questions about our Medicare plans, you can call us, email us, attend a meeting or request a home visit to learn more.
FAQ
Is Aetna and Aetna Medicare the same?
Aetna Direct is not Medicare, but it works seamlessly with Medicare to coordinate your coverage.
Is Aetna Medicare PPO the same as Medicare?
These MA PPO plans provide all the benefits of Original Medicare and more, such as unlimited hospitalization and coverage for certain preventive services. These members have an Aetna Medicare (PPO) ID card — see examples on page 2. Seeing members enrolled in our Medicare PPO plan?
What is a Aetna Medicare payment card?
Members can use the card to pay for in-network copayments when visiting a primary care physician (PCP) office, a specialist office, and offices that perform certain other types of services.
Can Aetna members pay their premium at CVS?
Pay by cash, credit or debit card at a CVS retail store with your payment coupon. (In-store premium option not available at CVS pharmacies within Target and Schnucks.) Set up your automatic monthly payment by calling 1-855-651-4856 (TTY: 711).
