The Knot Customer Service

Welcome to our guide dedicated to assisting individuals in need of The Knot Customer Service. Let’s navigate through the various contact options and ensure your the knot customer service experience is seamless and satisfactory.

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Contact Us

https://weddingshop.theknot.com/contact-us/

The Knot Shop. For help with your orders or questions about our products on TheKnotShop.com. Customer Service Hours: 10:00 AM to 6:00 PM (EST)

The Knot

https://helpcenter.theknot.com/hc/en-us

Still Have Questions? Our Support Team is here for you! Need Invitations? The Knot Invitations · Free Reprint Offer* · Save The Date Cards. Be the Best

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FAQ

How do I contact The Knot customer service?

The Knot Help Center has the answers to lots of additional queries about our registries, wedding websites and beyond. You can also reach out to our support team by emailing [email protected] or calling 1-877-843-5668. We’re here to help with all things The Knot Registry!

How do I track my knot order?

How do I track an order placed for an item from The Knot Registry…
  1. Log into your account on The Knot.
  2. From the left navigation, click on Registry > Track Gifts.
  3. Scroll down to the item that was purchased and click on Tracking information.

How long does it take to get invites from The Knot?

Order Processing and Shipping

Our design team will email you within the first two days of placing your order. You’ll finalize and approve your order and share any missing information. All items in your order will be shipped within 4 business days of finalizing and approving your order.

Why won t my Amazon registry link to The Knot?

Once your registry has been created, be sure to set it to “public.” The Knot Registry will automatically pull your Amazon registry into your account, but keep in mind it can take up to 24 hours to appear on The Knot Registry. You can then access and track your registry online through The Knot or Amazon’s website.

How do I contact the knot?

You can contact The Knot via their contact page. Additionally, additional information can be found on The Knot’s customer service page and FAQ page. You can also contact The Knot through their social media pages. Try contacting The Knot’s customer service team on their social pages via direct messaging or by using comments or mentions.

Who does the knot registry work with?

The Knot Registry is directly partnered with a selection of retailers who also offer wedding registry services. So, what exactly does that mean for your registry on The Knot? If you’ve created a separate wish list with any of our retail partners, it’ll automatically sync to your profile on The Knot Registry.

How do I remove a store from the knot registry?

To hide (but not delete) a store registry from The Knot, click on the toggle under “Store Visibility” to switch off visibility of that particular retailer on your registry. If you want to remove it from your wedding wish list altogether, select “Remove This Store From Your Registry.” Can I mark gifts as purchased on The Knot Registry?

Why am I unable to log in to the knot?

If you have trouble logging in, try clicking on the “Forgot Password” link on the login page. Most of the time we can send your password to the email address that we have on file. If you used the same email address to create accounts on both Wedding Channel and The Knot, try using your password from The Knot.

The Knot

https://helpcenter.theknot.com/hc/en-us

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Contact Us – The Knot Shop

https://weddingshop.theknot.com/contact-us

Customer Service Hours: 10:00 AM to 6:00 PM (EST) Monday–Friday (excluding holidays) — Need help? LiveChat is available Email: theknotshop@weddingstar.com

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