Nycha Customer Service

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Welcome to our guide dedicated to assisting individuals in need of Nycha Customer Service. Let’s navigate through the various contact options and ensure your nycha customer service experience is seamless and satisfactory.

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Customer Contact Center (CCC)

https://www.nyc.gov/site/nycha/residents/customer-contact-center.page#:~:text=Public%20housing%20residents%20can%20call,in%20their%20apartments%20and%20developments.

718-707-7771

Contact

https://www.nyc.gov/site/nycha/about/contact.page

Customer Contact Center Walk-In Locations · Bronx/Manhattan/Queens 478 East Fordham Road (1 Fordham Plaza), 2nd Floor Bronx, NY 10458. Monday-Friday, 8am – 5pm

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FAQ

How do I contact NYCHA?

Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 or use MyNYCHA (on.nyc.gov/mynycha), which are both available 24/7.

What happens when a NYCHA tenant dies?

If the head of household moves out or dies, a remaining family member can take over the apartment. If NYCHA denies your request to take over the lease you will have to file a Grievance.

How do I make a walk in appointment for NYCHA?

NYCHA’s Customer Contact Center Walk-In locations provide in-person services to address the needs of public housing residents, Section 8 voucher holders and landlords, and applicants. Customer Contact Center representatives are always available to take your calls 24 hours a day, 7 days a week at 718-707-7771.

Is NYCHA Section 8 open?

As of December 10, 2009, NYCHA is no longer accepting new Section 8 applications. If you previously submitted a Section 8 housing application when the waitlist was open, you may log on to the Self-Service Portal to check the status of the application and update your information.

Customer Contact Center (CCC) – NYCHA – NYC.gov

https://www.nyc.gov/site/nycha/residents/customer-contact-center.page

To make an appointment,visit on.nyc.gov/nycha-ccc-appt. Instructions available here: English | Español | 中文 ( 繁體 / | 简体) | Русский. Public housing residents can call the Customer Contact Center at 718-707-7771 to report emergencies and schedule routine maintenance repairs in their apartments and developments.

Contact – NYCHA – NYC.gov

https://www.nyc.gov/site/nycha/about/contact.page

If you’re a public housing resident and have an inquiry or complaint in your neighborhood, you may contact your local Borough Management Office. Bronx: 718-409-8626. Brooklyn: 718-491-6967. Manhattan: 917-206-3500. Queens/Staten Island: 718-553-4700.

NYCHA’s Customer Contact Center (CCC)

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