Weber Grill Customer Service

Welcome to our guide dedicated to assisting individuals in need of Weber Grill Customer Service. Let’s navigate through the various contact options and ensure your weber grill customer service experience is seamless and satisfactory.

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Consumer Care Support

https://www.weber.com/US/en/contactus.html

Use our virtual support chatbot to get a replacement part or connect with the right team member. Commonly Asked Questions. Grill Upkeep FAQ · Gas Grills FAQ.

Consumer Care Support

https://www.weber.com/CA/en/contactus.html

Read common questions about grilling with Weber products. Find answers related to your account, navigating the site and Weber products. We’re here for you.

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FAQ

How do I contact Weber support?

Weber Customer Service Team

If you need to place an order, have questions about the status of an order, or need shipping and tracking information, contact our customer service team now. Phone: 1.800.843.4242.
Fax: 1.847.364.8535.
E-mail: [email protected].

Does Weber have a lifetime warranty?

When you purchase a Weber barbecue, you’re not just getting a high quality product, but a premium warranty too. And because we are so confident in the quality of our barbecues, we guarantee the individual components of our gas, charcoal and electric barbecues for up to 12 years.

Do all Weber grills have a 10 year warranty?

All current generation Spirit II, Genesis II, Genesis II LX, and Summit Gas series models purchased after 10/1/17 feature full 10 year warranties on all components, excluding normal wear and tear. For all other models, the warranty coverage may vary by part, check your owner’s guide for the specific coverage.

What is the life expectancy of a Weber grill?

A decent Weber grill will last 8-11 years or more if all manufacturer guidelines are followed with adequate care and maintenance. You may also repair and upgrade a Weber grill if need be, because of the authentic Weber warranty and the easy availability of replacement parts.

Consumer Care Support

Consumer Care Support

FAQ