Acer Customer Service

Welcome to our guide dedicated to assisting individuals in need of Acer Customer Service. Let’s navigate through the various contact options and ensure your acer customer service experience is seamless and satisfactory.

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Contact Acer

https://www.acer.com/us-en/support/contact-acer

In-Warranty Support ; ***NEW*** Take advantage of the convenience of texting us for support! ; SMS: 1-877-220-2321 ; Live Chat: (Available 5AM-2AM CST – US and

Contact Us with Any Questions

https://www.acer.com/us-en/about/contacts

Contact Acer with any questions by browsing our online support, live chat and video guides, or via our Acer support communities.

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FAQ

How do I contact Acer support?

Acer phone and chat technicians can assist with product setup, technical troubleshooting and general questions you may have about your Acer product.
  1. ***NEW*** Take advantage of the convenience of texting us for support!
  2. SMS: 1-877-220-2321.
  3. Live Chat: (Available 5AM-2AM CST – US and Canada): Click to Chat.

How long is the warranty for Acer?

Standard Warranty
Product Warranty
Notebook ConceptD1 / Acer Enduro Others 3 Years: Carry-in (first year ITW)
Tablet Acer Enduro Urban 2 Years: Carry-in (first year ITW)
Acer Enduro Others 3 Years: Carry-in (first year ITW)
Others 1 Year: Carry-in (ITW)

How do I file an Acer warranty claim?

Need to file a warranty claim? Follow these 4 easy steps! To obtain warranty service, please contact our Customer Service Representatives (“CSR”) by filling out a Claim Form, by email at [email protected], or by phone at 1-844-433-8476, Monday to Friday, 8:00 am to 5:00 pm EST, excluding holidays.

Does Acer have live chat?

Chat support is available

Does your question concern an Acer product you already own? Please select the product for which you wish to receive more information.

Contact Acer | Acer United States

https://www.acer.com/us-en/support/contact-acer/contact-acer.html

Acer phone and chat technicians can assist with product setup, technical troubleshooting and general questions you may have about your Acer product. ***NEW*** Take advantage of the convenience of texting us for support! SMS: 1-877-220-2321 Available 5AM-2AM …

Support | Acer United States

https://www.acer.com/us-en/support

Find service & support for your Acer products, search for BIOS updates, manuals, drivers and patches.

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