Welcome to our guide dedicated to assisting individuals in need of Ventra Customer Service. Let’s navigate through the various contact options and ensure your ventra customer service experience is seamless and satisfactory.
Contact Us & Customer Service
https://www.transitchicago.com/contact/
Help with Ventra Card, Ventra ticket or a fare purchase or contactless payment in a station. Ventra customer service form. 1-877-NOW-VENTRA (1-877-669-8368).
Featured Questions
https://www.ventrachicago.com/featured-questions/
The Ventra Customer Service Center is open Monday through Friday. It is located at 567 West Lake Street, 2nd floor, Chicago, IL 60661 – at the CTA headquarters.
How do I contact Ventra customer service?
The Ventra Customer Service Center is open Monday through Friday from 8 a.m. to 4:30 p.m. CST. It is located at 165 N. Jefferson Street, Chicago, IL 60661 – just outside the CTA Headquarters. The Ventra Customer Call Center can be reached at 1.877.NOW.VENTRA (1.877.669.8368), Monday through Friday from 7 a.m. to 8 p.m. CST.
How do I Manage my Ventra Card?
Account management is available online, in the Ventra app or by phone, so you can add passes and transit value, set autoload preferences and view ride history. A new Ventra Card is automatically mailed to you before the expiration date. Do I need to register my Ventra Card?
What is Ventra & how does it work?
Ventra is the convenient fare payment system for CTA, Pace and Metra that allows customers to pay for train and bus rides throughout Chicagoland. Customers can easily manage their account online and choose from several different contactless fare payment methods: Ventra Card for CTA and Pace. Ventra Tickets: Single-ride and one-day passes.
Does Ventra accept a digital card?
Yes! Ventra is designed to accept a digital Ventra Card on your Android smartphone, iPhone or Apple Watch. The Ventra Card on Google Pay, iPhone and Apple Watch brings all the features of Ventra Cards straight to your phone or watch. Customers can tap their Android device, iPhone or Apple Watch to pay for rides using transit value or passes.
Contact Customer Service | Ventra
https://www.ventrachicago.com/contact-customer-service/
The Ventra Customer Call Center is open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST at 1.877.NOW.VENTRA (1.877.669.8368). The Ventra Service Center (VSC) located at 567 W. Lake Street, 2nd floor, Chicago, IL …
Contact Us & Customer Service – CTA – Chicago Transit Authority
https://www.transitchicago.com/contact/
1-888-YOUR-CTA (1-888-968-7282) Deaf/hard-of-hearing/TTY, call: 1-888-CTA-TTY1 (1-888-282-8891) or 711 (relay) The Customer Service department can also mail maps, …
