Rently Customer Service

Welcome to our guide dedicated to assisting individuals in need of Rently Customer Service. Let’s navigate through the various contact options and ensure your rently customer service experience is seamless and satisfactory.

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HOW RENTLY PREVENTS RENTAL SCAMS

https://use.rently.com/blog/how-rently-prevents-rental-scams/#:~:text=Where%20people%20can%20reach%20out,(888)%20340%2D6340.

Get Help

https://use.rently.com/get-help/

Renter Support. Prospective Renter and Self-Guided Tour Dial 1-(888)-340-6340 Option 1 [email protected] · Technical Support. Residents, Managers, Owners &

rently

FAQ

Is Rently a valid site?

All listings on homes.rently.com are real listings from verified property management companies. Make sure the listing price is within a close range to other similar rentals in the area. Scammers will often post the property for a much lower price to make a quick profit.

Does rently use cameras?

Smart Monitoring

Receive real-time alerts of suspicious activity and monitor your property with motion sensors and doorbell cameras.

Why did rently pause my account?

Rently may ban or freeze your Rently Account in the event of suspected fraud. Partners may also terminate or freeze your ability to access and tour their Listings if fraudulent use is suspected.

How do I unlock my rently box?

In Rently Manager app, tap Code unlock button. App will display unique code. Type code into lock (with #/✓ at end) to unlock.

Does rently offer customer service?

As always, customer service is paramount to Rently. Once onboarded, our clients receive a complimentary best-in-class support package that includes one-on-one training, ongoing support, and an option for a dedicated client success manager. Our customer care teams are available by chat or phone, 7 days a week between 8am – 8pm CT.

How do I access rently’s help center?

Simply click on the “Get Help” button at the top right of our home page to access the service. (Please note: previous ZenDesk links will no longer be available.) In addition to its use as a customer self-service resource, Rently’s Help Center also serves as a valuable tool to help Rently’s internal support teams better serve our customers.

How does rently work?

It also offers a search feature to quickly find an article that addresses a specific topic or question. Using Rently’s Help Center, managers can find out everything from how to install a smart thermostat, to creating codes for self-guided tours, to updating community data on their manager portal.

What is the new rently help center?

The new Rently Help Center is intuitive and easy to navigate. It is a unified portal of information, however, you will see – right from the start – that content is separated based on whether the information is relevant to property managers or residents.

Get Help – Rently

https://use.rently.com/get-help/

Technical Support Residents, Managers, Owners & Installers Dial 1- (888)-340-6340 Option 2 pm@rently.com Hours of Operation 24/7 (365 days) Get Help from Rently Renter Help How to tour, updating account info, account questions, etc. Manager Help Account …

Rently’s Self-Service Help Center – Rently

https://use.rently.com/blog/rentlys-customer-self-service-help-center/

  • Rently’S Help Center Empowers Managers and Renters
  • How to Navigate Rently’S New Help Center
  • Rently’S Help Center Empowers Your Client Support Teams
  • Rently’S Full Spectrum of Customer Support Options

How to Complete a Self-Guided Tour Using Rently

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