Prepass Customer Service

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Welcome to our guide dedicated to assisting individuals in need of Prepass Customer Service. Let’s navigate through the various contact options and ensure your prepass customer service experience is seamless and satisfactory.

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PrePass Frequently Asked Questions and Answers

https://prepass.com/knowledge-base/#:~:text=If%20you%20need%20assistance%2C%20please,800%2D773%2D7277).

1-800-773-7277

Contact Us

https://prepass.com/contact/

Have a question? Contact PrePass to speak to one of our friendly Customer Service Representatives 1-800-PrePass (1-800-773-7277) or use our online form.

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FAQ

Can I get PrePass on my phone?

The application is available on Apple iOS, Android, and select telematics and ELD devices. If you have a transponder, then the PrePass app will default to the transponder message when PrePass transponder infrastructure is present at the weigh station.

What is the number for PrePass transponder?

If you need additional Velcro adhesive strips or have questions or problems installing your transponder, please call the PrePass Service Center at 1-800-PREPASS (773-7277).

How long does it take to get PrePass?

If you have our PrePass Plus or Tolls-Only service, the transponder’s toll payment functionality is live when installed. For bypassing, your transponder should be operational at most weigh stations within 48 hours of your paperwork being processed.

Is PrePass the same as e ZPass?

E-ZPass is a group of toll authorities operating primarily in the Midwest and northeastern United States. PrePass offers many services, including PrePass Plus that provides electronic toll payment services in the E-ZPass network as well as many other tolling networks throughout the continental United States.

How do I contact PrePass?

Give us a call! Please call and speak to one of our friendly Customer Service Representatives. Stay up-to-date with PrePass with email announcements and our monthly email newsletter containing industry news and safety tips.

What does a PrePass customer do?

As a PrePass customer, we work with you in a continuous process of discovery, implementation, measurement and enhancement. We provide the tools and insights that will allow you to gain the most from your investment, while also helping you to navigate the shifting priorities and challenges that businesses encounter.

What is PrePass plus?

In addition, the PrePass Plus toll management service handles all of your toll reconciliation and toll disputes on your behalf. But more, PrePass Plus helps you optimize your toll costs by identifying max tolls, fraudulent charges, and more with instant alerts when suspect activity occurs. One bill statement covers all toll authorities.

What is a PrePass toll management service?

The PrePass toll management service includes consolidated billing with discounted rates, toll reconciliation and dispute resolution. You can also use one transponder for nationwide tolling and weigh station bypassing. Get Started Today! PrePass Plus manages all of your toll payments and provides you with one monthly statement.

Contact Us – PrePass

https://prepass.com/contact/

Contact Us Have Questions? Give us a call! Please call and speak to one of our friendly Customer Service Representatives. Customer Service Sales Billing General Inquiries Stay up-to-date with PrePass with email announcements and our monthly email newsletter …

PrePass

https://prepass.com/

    Our Story Non-profit, PrePass Safety Alliance was founded in 1993. Customer Care Count on us for technical assistance and customer service. Current Events Visit PrePass at …

    PrePass Trucking Electronic Toll Payments

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