Navien Customer Service

Welcome to our guide dedicated to assisting individuals in need of Navien Customer Service. Let’s navigate through the various contact options and ensure your navien customer service experience is seamless and satisfactory.

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Find a Navien Installer

https://www.navieninc.com/installers#:~:text=Make%20sure%20your%20service%20provider,option%202%20or%20option%203.

800-519-8794

Navien Product & Technical Support

https://www.navieninc.com/support

One more way Navien leads the tankless water-heating industry · Contractor Support is Crucial! · Call 800-519-8794 then select option 2 · Live Remote Video Support.

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FAQ

How long is Navien warranty?

Subject to the foregoing terms, Navien will repair or replace the covered Product or any part or component that is defective in materials or workmanship for a period of five (5) years in regard to parts and up to fifteen (15) Years in regard to the heat-exchanger for a Standard¹ or Controlled-Recirculation² …

What is the life expectancy of a Navien boiler?

Most Navien boilers have a 10-15 year residential warranty (depending on the unit). So a well maintained boiler in a properly designed and installed system could be expected to last up to 20 years or longer in some cases.

What company owns Navien?

Backed by parent company, KD Navien with more than thirty-five years of experience with advanced boiler and water heating technology, Navien will continue its mission to provide high quality products.

Why won t my Navien tankless water heater heat up?

The issue is most likely the flow sensor inside the unit is not spinning properly. We recommend opening and closing the pressure relief valve (should be located near the outlet of the unit). Depending on amount of debris affecting the flow sensor, this may help temporary.

Navien Product & Technical Support | Navien

https://www.navieninc.com/support

Navien technical support offers coast to coast coverage with two world class support centers and live technicians providing the help you need, when you need it. Where to buy Residential

Navien Contact | Navien

https://www.navieninc.com/contact

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Navien Customer Service Week 2017

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