Fresh Direct Customer Service

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Welcome to our guide dedicated to assisting individuals in need of Fresh Direct Customer Service. Let’s navigate through the various contact options and ensure your fresh direct customer service experience is seamless and satisfactory.

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FreshDirect Customer Service

https://www.freshdirect.com/help

Get in touch. Our Customer Service Team is here for you 6:30AM to 12:30AM. Speak with us online: Start a chat. Send us a message.

Grocery Delivery Service

https://www.freshdirect.com/

FreshDirect is the leader in online grocery delivery. Order fresh produce, prepared food & all your grocery essentials for same day or next day delivery.

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FAQ

Is FreshDirect part of Amazon?

Is FreshDirect owned by Amazon? No. Amazon’s grocery delivery service is called Amazon Fresh.

Do you tip FreshDirect drivers?

Another option is to provide a cash tip at the time your order is delivered. You are under no obligation to tip. FreshDirect personnel are not permitted to solicit tips under any circumstances.

Can you return on FreshDirect?

Please use our Customer Assistance form to let us know. Then, on your next delivery, you can give the product(s) to our delivery team member and we’ll gladly credit your account for the cost of the item.

How do I cancel FreshDirect?

At the Membership Details page, select the “Click here to turn off renewal” link. If you turn off auto-renewal, you will keep your current membership until the end of its duration, at which point your membership will expire.

How do I contact FreshDirect customer service?

Forget your password or have a question? FreshDirect customer service is here to help. Email, call, or tweet us seven days a week.

Does FreshDirect deliver in the morning?

You can order in the morning for delivery in the evening. Select zones in Manhattan, Brooklyn, and some areas of Queens are eligible for express delivery. You can shop from a select assortment of products and get them delivered on-demand. Click here to see the delivery options available in your area. What are FreshDirect’s home delivery fees?

Does FreshDirect collect reusable bags after delivery?

Unlike most other grocery delivery services, most FreshDirect orders are delivered in reusable tote bags. After receiving your delivery, you can either reuse or discard these bags. Currently, FreshDirect is unable to collect bags after delivery.

Is FreshDirect a good alternative to regular grocery shopping?

For those who don’t mind spending a bit more on groceries and delivery, FreshDirect is a quick and convenient alternative to regular grocery shopping. However, it may not be suitable for everyone due to its limited selection and small geographic reach. Interested in trying Fresh Direct?

FreshDirect Customer Service | Our Team Is Here to Help

https://www.freshdirect.com/help/index.jsp

Contact Us. Help / FAQ. Request a Product credit. Back. Alert Place Holder. Express Information. Close. Express Information. Close. Express. Standard. Tomorrow thru Tuesday. Wider selection, and more flexible delivery options. Express. Within a few …

FreshDirect Customer Service | Our Team Is Here to Help

https://www.freshdirect.com/help/faq/faq_about_freshdirect

FreshDirect Customer Service | Our Team Is Here to Help. Delivery. Search. . Search. Go to. Office. Account. Home. Prepared & Deli. Produce. Meat & Seafood. Dairy. Bakery. …

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