Princess Cruises Customer Service

Welcome to our guide dedicated to assisting individuals in need of Princess Cruises Customer Service. Let’s navigate through the various contact options and ensure your princess cruises customer service experience is seamless and satisfactory.

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Contact Us

https://book.princess.com/captaincircle/customerCare.page#:~:text=For%20pre%2Dcruise%20support%2C%20please,800%2D774%2D6237).

Thank You for Contacting Princess

https://www.princess.com/customer_care/thankyou.jsp

If you require immediate assistance or have any questions regarding your cruise reservation, please contact us at 1-800-PRINCESS.

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FAQ

Can you opt out of tipping on Princess Cruises?

Can you remove gratuities on Princess Cruises? Guests are able to remove gratuities during their Princess cruise by visiting the Guest Services desk, but only if they do so before making their final payment on disembarkation day. Once paid for, the gratuities cannot be refunded. View Princess Cruises’ terms here.

How long are Princess Cruises refunds taking?

Refund requests are processed in the order received. Standard processing time is approximately four weeks from date of receipt. Please note that requests received without appropriate receipts and documentation may result in processing delays. You can fill this form out on your computer, save, and print.

How much do you tip on Princess Cruises per day?

Crew Appreciation and Service Charge Policy
Stateroom Category Daily amount per guest
Interior, Oceanview and Balcony US $16
Mini-Suite and Reserve Collection US $17
Suites US $18

How do I contact Princess customer service?

For pre-cruise support, please use our Live Chat or call us at 1-800-PRINCESS (1-800-774-6237).

Contact Us – Princess Cruises

https://www.princess.com/customer_care/contact/index.jsp

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Contact Us: Princess Cruises

https://book.princess.com/captaincircle/customerCare.page

Customer Support and Information Live Support & Info Live Chat with Us: Monday – Friday: 9:00am – 12:00am ET Saturday & Sunday: 10:00am – 9:00pm ET Call 1-800-Princess

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