First Energy Customer Service

Welcome to our guide dedicated to assisting individuals in need of First Energy Customer Service. Let’s navigate through the various contact options and ensure your first energy customer service experience is seamless and satisfactory.

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Contact Center

https://www.firstenergycorp.com/help/contact-center.html

Outages · Call 1-888-LIGHTSS (1-888-544-4877) · Report outage online · Text OUT on your mobile phone (Registration is required using your 12-digit

Contact Us

https://www.firstenergycorp.com/help/smart-meters/pa-smartmeter/contact.html

If you have any questions about the Pennsylvania Smart Meter program, please feel free to contact us by calling 1-855-344-3400 or go to www.

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FAQ

What is the customer service number for FirstEnergy Ohio Edison?

Phone
Operating Company Contact Number
Ohio Edison 1-800-633-4766
The Illuminating Company 1-800-589-3101
Toledo Edison 1-800-447-3333
Met-Ed 1-800-545-7741

What is Met Ed customer service number?

Call 1-888-LIGHTSS (1-888-544-4877) or report your outage online. How did you hear about us?

How do I contact FirstEnergy Ohio?

If the amount of your monthly pension payment is different than you believe it should be, contact the HR Service Center at 1-800-543-4654.

Contact Center – FirstEnergy Corp.

https://www.firstenergycorp.com/help/contact-center.html

 · Our Customer Service Representatives are available Monday – Friday, 8:00 a.m. – 6:00 p.m. … FirstEnergy News: Obtain news releases, storm updates, and safety tips: OK *The survey is powered by Medallia on behalf of FirstEnergy. Last Modified: …

Phone Numbers & Business Hours – FirstEnergy Corp.

https://www.firstenergycorp.com/help/making_service_requests/phone_numbers_businesshours.html

 · To reach a Customer Service Representative who can help answer your questions, call one of our Contact Centers during office hours: Monday – Friday, 8:00 …

FirstEnergy Customer Service Rep. Spotlight: Ginger

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