Northwest Bank Customer Service

Welcome to our guide dedicated to assisting individuals in need of Northwest Bank Customer Service. Let’s navigate through the various contact options and ensure your northwest bank customer service experience is seamless and satisfactory.

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Contact Us

https://www.northwest.bank/contact-us/

To report a card lost or stolen after hours, please call 1-800-472-3272. Credit Card Customers: To report your card lost or stolen: (888) 999-3359

Help Center

https://www.northwest.bank/help-center-new/

Need help? Contact our Customer Service team at 1-877-672-5678 or email [email protected]. International customers can call 814-728-7818

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FAQ

How do I check my Northwest Bank balance?

Check balances: Text BAL to 26790 to return all accounts. Or text BALANCE followed by the appropriate account nickname to return a specific account.

Was Northwest Bank bought out?

Northwest entered Indiana in April 2020 when its holding company, Northwest Bancshares Inc., completed a merger with Muncie-based MutualFirst Financial Inc. in an all-stock deal valued at $346 million.

Where is headquarters for Northwest Bank address?

Savings Accounts are variable rate accounts and the interest rate and Annual Percentage Yield (APY) may change after the account is opened. Balance Requirements may apply to earn interest or avoid fees. * You must maintain a minimum average daily balance of $100.00 to obtain the disclosed APY.

Contact Us | 1-877-672-5678 | Northwest Bank

https://www.northwest.bank/contact-us/

1-877-672-5678 (Option 2) Email: [email protected]. Specialists trained to answer your Online Banking questions are available Monday – Friday, 8:00 a.m. to 8:00 p.m. & Saturday, 9:00 a.m. to 1:00 p.m. To Report a Northwest Debit or ATM Card Lost or Stolen: Please call Northwest Direct: 1-877-672-5678 (Option 4)

Help Center | Here To Support You | Northwest Bank

https://www.northwest.bank/help-center-new/

Need help? Contact our Customer Service team at 1-877-672-5678 or email info@northwest.com. International customers can call 814-728-7818. Call Now Web Chat Select a topic area and launch an online help session today. Our support reps are available during regular business hours Monday-Friday. Start Chat Visit Us

Northwest Bank Live Banker Video

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