Hm Customer Service

Welcome to our guide dedicated to assisting individuals in need of Hm Customer Service. Let’s navigate through the various contact options and ensure your hm customer service experience is seamless and satisfactory.

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Customer Service

https://www2.hm.com/en_us/customer-service.html#:~:text=If%20you%20are%20using%20a,466%2D7467)%20for%20assistance.

If you are using a screen reader, magnifier, or other assistive technologies and are experiencing difficulties using this website, please call our TOLL-FREE support line (855-466-7467) for assistance.

Contact Us

https://www2.hm.com/en_us/customer-service/contact.html

CHAT WITH US You can chat with our Virtual assistant 24/7 for answers to frequently asked questions, and be put through to a live agent if you need more help.

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FAQ

How do I call H&M directly?

WE’D LOVE TO HEAR FROM YOU
  1. CHAT WITH US. You can chat with our Virtual assistant 24/7 for answers to frequently asked questions, and be put through to a live agent if you need more help.
  2. CALL US. 855-HNM-SHOP. 855-466-7467 (Toll-free)
  3. OPENING HOURS. We offer 24/7 customer service. …
  4. LET’S CONNECT ON SOCIAL MEDIA. Facebook.

Why did HM cancel my order?

In case your order is placed and if your location or pin code is not serviceable before the order has been packed, then H&M will cancel your order and notify you through email and a refund shall be initiated to you upon such cancellation.

Does H and M have an email?

For questions and feedback about our Stores, you can call us on +852 3973 7123 (office hour) or send an email to [email protected].

What if my H&M order is wrong?

Incorrect orders, such as damaged or incorrect items, cannot be returned in our stores and must be returned by mail. For missing items, please contact Customer Service for assistance. Your refund will be issued in the form of original payment, such as the credit card used for the order.

Contact Us | H&M U.S. Customer Services | H&M US

https://www2.hm.com/en_us/customer-service/contact.html

You can chat with our Virtual assistant 24/7 for answers to frequently asked questions, and be put through to a live agent if you need more help. CALL US. 855-HNM-SHOP. 855-466-7467 (Toll-free) OPENING HOURS. We offer 24/7 customer service. Atención al Cliente en español de lunes a domingo de 7 AM a 10 PM Centro.

Return Policy & Methods | Refunds & Exchanges | H&M US

https://www2.hm.com/en_us/customer-service/returns.html

Let us know what you’d like to return and why. Register a return Once you’ve registered your return via the portal, follow the instructions on how to send your return package back to us. You can track your return via our Track & Trace page, and we’ll email you once we receive it. How do I return my online order? How do I return my store purchase?

Fast Forward to a modern and relevant customer experience

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