Ohio Edison Customer Service

Welcome to our guide dedicated to assisting individuals in need of Ohio Edison Customer Service. Let’s navigate through the various contact options and ensure your ohio edison customer service experience is seamless and satisfactory.

ohio

Contact Center

https://www.firstenergycorp.com/help/contact-center.html

Phone ; Operating Company, Contact Number ; Ohio Edison, 1-800-633-4766 ; The Illuminating Company, 1-800-589-3101 ; Toledo Edison, 1-800-447-3333.

Help

https://www.firstenergycorp.com/help.html

Talk to a Customer Service Representative, Monday – Friday, 8:00 am – 6:00 pm. Our Interactive Voice Response System is available 24 hours,

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FAQ

How do I speak to someone at Ohio Edison?

Contact: Ohio Edison – Email or call 800-633-4766

If conditions make it difficult to pay your electric bill on time, we can arrange affordable installments to be paid with your monthly bill.

What is the customer service number for First Energy Ohio Edison?

Phone
Operating Company Contact Number
Ohio Edison 1-800-633-4766
The Illuminating Company 1-800-589-3101
Toledo Edison 1-800-447-3333
Met-Ed 1-800-545-7741

How do I contact First Energy Ohio?

If you have any questions about the Ohio Smart Meter program, please feel free to contact us by calling 1-855-344-3400 or go to www.firstenergycorp.com/contactus and select “Smart Meter” in the “Request Type” drop box.

What is the phone number for Ohio Edison to report an outage?

Reporting an Outage

If you lose power, call 1-888-LIGHTSS (1-888-544-4877) to report your outage or report it online or via text messaging. Outage information is also available on our 24/7 Power Center.

Ohio Edison – Customer Service and Bill Assistance

https://www.firstenergycorp.com/ohio_edison.html

Need Help? Learn about bill assistance programs Click Here My Account Login OR REGISTER Forgot Username or Password?

Contact Center – FirstEnergy Corp.

https://www.firstenergycorp.com/help/contact-center.html

 · Our Customer Service Representatives are available Monday – Friday, 8:00 a.m. – 6:00 p.m. Customers with hearing or speech impairments – contact the Telecommunications Relay Service (TRS) at 711. *The survey is powered by Medallia on behalf of FirstEnergy. Last Modified: April 18, 2023

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