Welcome to our guide dedicated to assisting individuals in need of Lulus Customer Service. Let’s navigate through the various contact options and ensure your lulus customer service experience is seamless and satisfactory.
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Customer Service
https://www.lulus.com/customerservice
Customer Service is open from 8am-1pm PST in observance of Labor Day. How can we help? Quick Service. Track my orderStart A Return. Find Answers. SEARCH
FAQ
How do I call Lulus customer service?
You can also submit verified consumer requests by calling our toll free number (1-866-918-5858) or by emailing [email protected].
Can I get my money back from Lulus?
Refunds are issued via the original payment method and cannot be issued to alternate cards or via any other payment type. The original shipping fee is nonrefundable. Returns must be sent back in their original condition – unworn & unwashed and if this is not the case your return may be subject to refusal.
Where is my Lulus order number?
Registered users can check the status of any order by signing into their Lulu.com account, clicking My Account, and viewing their Order History. From there you can view order numbers, the date an order was placed, order status, and the total amount of each purchase.
How long does it take for Lulus to return money?
Please allow 10-14 business days for your return to be processed once it reaches our warehouse. We will send you a confirmation email once your refund has been issued. Not seeing what you need? Try searching our Info Center below or contact us!
