Kay Jewelers Customer Service

Welcome to our guide dedicated to assisting individuals in need of Kay Jewelers Customer Service. Let’s navigate through the various contact options and ensure your kay jewelers customer service experience is seamless and satisfactory.

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Returns & Exchanges

https://www.kay.com/kay-returns-exchanges#:~:text=Give%20us%20a%20call%20at%20800%2D527%2D8029.

Give us a call at 800-527-8029.

Need Assistance? Contact our Customer Care Team Today.

https://www.kay.com/customer-care

At KAY, our expert Customer Care team is here to answer questions and find solutions.

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FAQ

How do I pay Kay Jewelers by phone?

How to Pay Your Kay Credit Card. Online: Log in to your online account or use the EasyPay feature in order to pay your bill. Over the phone: Call (855) 506-2499 to make a payment over the phone.

Why are Kay diamonds so cheap?

Kay Jewelers make their diamonds seem more affordable by advertising them as 1.0-carat when, in fact, they sit at around 0.95 carats. Most would know that a 0.95-carat diamond will have a smaller price tag than a diamond weighing 1.0 carat.

What is the phone number for Kay Comenity?

If you’re facing income disruption due to COVID-19, please call Customer Care at 1-888-868-0296 (TDD/TTY: 1-800-695-1788) to discuss how we can help. We’ll partner with you to find a solution that works with your situation.

Can I sell jewelry back to Kay?

Kay Jewelers currently operates a nationwide trade-in or buy-back program. You can take an item of diamond jewelry to any of their stores in the US and use it as part payment for another piece of jewelry. It’s a simple and convenient scheme, but there are several drawbacks.

Need Assistance? Contact our Customer Care Team Today.

https://www.kayoutlet.com/customer-care

Monday to Friday: 7 AM — 1 AM ET. Saturday: 9 AM — 10 PM ET. Sunday: 10 AM — 9 PM ET. * By clicking this link or texting this number (1+855-929-4190), you agree to receive …

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